Computer Repair Norwich Reviews Summary

Category: Computer repair service

Address: Belmont House, Costessey Ln, Drayton, Norwich NR8 6HA, United Kingdom

Phone: +447895859864

Rating: 5.0
based on 185 reviews.

Service Efficiency

Pros:

  • "Had my laptop collected and returned repaired in 2 days for a super reasonable price."
  • "The work was completed quickly and significantly cheaper than a replacement would be."
  • "Within 24 hours, I received a text message from CRN that my laptop has been fixed."
  • "Had the laptop picked up, repaired and dropped off within a few days."
  • "It was repaired in double quick time and at a very good price."
  • "The repair/upgrade only took a couple of days even though he had to wait for parts."
  • "It was repaired and returned within an hour!"

Cons:

  • "Paid £60 for diagnosis; fair enough, but then asked another £80 to swap out hardware."
  • "Quoting £80 for what I did in 1/2 an hour myself is steep."

Customer Service

Pros:

  • "He spent far more time really trying to fix all the issues for me than anywhere else would of."
  • "Very passionate and genuinely cares about his customers and the machines he repairs."
  • "Really professional, with great communication."
  • "Mick was very kind and friendly, in messages and person."
  • "Mick was so nice and way more helpful than I expected."
  • "Mick is friendly, easy to deal with."
  • "Mick is very friendly, approachable, knowledgeable and professional."

Cons:

  • "Contacted the company who denied everything and tried to shift the blame back to us."

Quality of Repair

Pros:

  • "Computer is now perfectly working."
  • "Mick did a fantastic job recovering all of the data from our external hard drive which I had dropped."
  • "The quality of the finish was second to none."
  • "The job was completed to a very high standard."
  • "Mick completed a screen replacement on my surface pro. The job was completed to a very high standard."
  • "My pc's hard driver fail and had to have it replaced. They gave a good quote and did a great job."
  • "Repair was carried out quickly and for a fair price."

Cons:

  • "Unfortunately my data was lost, but I honestly felt that if anyone could have got it back for me it would have been him, so no-one else could have saved it for me."

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