D.E.A.N.S Computer Laptop & Game Console Repairs Reviews Summary

Customer Service

Pros:

• "Really friendly reception and the issue (and subsequent solution) is explained very clearly."
• "He is a really nice guy to deal with, friendly and knowledgeable."
• "Dean is friendly, professional and a nice guy too."
• "He was very helpfull and polite, excellent pricing and customer service."
• "Dean is a true gentleman and a genius."
• "Dean was really helpful and offered a solution to the issues on my PS4."
• "Dean is a top bloke, helped me at very short notice."

Cons:

• "Although he wasn't able to fix the issue I had with my xbox one s, he handled everything perfectly."
• "Although he couldn't resurrect my laptop, he did everything he could, but it was dead."

Quality of Repair

Pros:

• "PS4 was repaired quickly and works perfectly much to the delight of my boys."
• "Dean repaired the hdmi port on my xbox super quick and at a fraction of the price that Microsoft were asking."
• "He repaired my PS4 within 20 mins-while i waited- Me (and my kids) are VERY grateful."
• "Had my sons Xbox series X HDMI port replaced today. Xbox is now working perfect and I’ve got 1 happy son."
• "Fixed my Xbox series x with no signal problem on short notice."
• "Dean managed to fix my pc in a couple of hours and he charged me a lot less than his original guesstimate."
• "Dean was highly competent in diagnosing the fault (laser fault) and managed to repair it within an hour due to having the part in stock."

Cons:

• "Due to some supplier issue with new power supply it took an extra day or two to get fixed - but was kept fully up to date along the way."

Value for Money

Pros:

• "I won't go anywhere else for computer fixes now. Oh as well was 50% cheaper than Cex too."
• "Cheap, quick, thorough and very professional."
• "Prices are excellent for some really delicate soldering work."
• "Took in an xbox controller for repair, he checked it and confirmed it wasn't broken, didn't charge me a penny."
• "Super prices, best I've seen around!"
• "Fixed my laptop for literally a fifth of the price I was quoted elsewhere!"
• "Great guy, fast service and affordable prices."

Cons:

• No cons mentioned related to value for money.

Professionalism

Pros:

• "He really does offer excellent value and goes above and beyond with the service he provides."
• "everything on the website is clear and pricing written in black and white so no random pricing out of thin air."
• "The quality of service and communication are excellent."
• "He is very high professional, friendly, easy reachable and trustable gentleman."
• "Dean is honestly such a class bloke, really nice, genuine dude."
• "Dean provided useful updates as well as insight into the issue."
• "His communication and time planning is excellent."

Cons:

• No cons mentioned related to professionalism.

Recommendation

Pros:

• "Will be returning and recommending!"
• "I would highly recommend you to everyone."
• "An honest trader I would highly recommend."
• "Highly Recommended."
• "10/10, highly recommend to everyone!"
• "Would really recommend Dean's services 👍👌"
• "Highly recommend this place."

Cons:

• No cons mentioned related to recommendation.