The Waffle House Reviews Summary

Food Quality

Pros:

• "Food quality was awesome really enjoyed what I ate."
• "The food is always lovely, whatever time you go."
• "Very authentic and delicious Waffles with a diverse selection of waffles (have both sweet and savoury flavours)."
• "The dessert waffles are even better - imaginative, attractive on the plate and very good on the tastebuds."
• "The food fresh and obviously carefully and intelligently prepared."
• "Delicious, organic and locally sourced, with plentiful vegetarian and gluten-free options, don’t miss out."
• "Tasty waffles, plenty of options."

Cons:

• "Accompanied with flavourless waffles, it was just a really dry bland dish."
• "The sweet waffles tasted so crispy and stale like they were made the day before, not at all fresh and soft."
• "The waffles themselves were somewhat underwhelming, seeming in taste and texture that they could have been shop-bought."
• "Both waffles tasted over cooked and cardboard like, additional items where average."
• "The waffle had no flavor and was weirdly crunchy."
• "For dessert, I had a nut waffle which was really too dry."
• "Both of our sweet waffled were cold.. Very disappointing."

Service

Pros:

• "Staff are friendly and usually as quick as possible considering the kitchen is permanently busy."
• "Warm, friendly, helpful, engaged and engaging staff."
• "Got seated straightaway at a busy time of day."
• "Always a favourite place of ours to visit. Friendly atmosphere and helpful staff with delicious food."
• "The staff are always so friendly, cannot fault the service at all."
• "First class service from the staff they were quick to take your order and very friendly."
• "The staff were beyond friendly and helpful."

Cons:

• "Just not worth the effort of queuing outside on the street for 15 mins to get a seat."
• "Long waiting times for waitresses to take orders."
• "Service was extremely slow and not overly busy, and got two orders completely wrong."
• "The service was mediocre and it felt as though us being there was a real inconvenience to the staff members."
• "Staff seemed disorganized, granted most of them were young so maybe not trained well."
• "Unfortunately the service we have received on the last three occasions has been poor."
• "The staff were impolite because we waited there for over 5 minutes at the entrance but no one greeted nor served us."

Atmosphere

Pros:

• "The venue is quietly unassuming."
• "The restaurant was busy and there was a real buzz."
• "Lovely building and cosy ambience."
• "Wonderfully romantic interior."
• "Lovely ambience. Imaginative, varied and wholesome menu and well priced."
• "The atmosphere, which is buzzing, but relaxed, family oriented but fine for romantic couples."
• "The atmosphere is nice and relaxed."

Cons:

• "Not the most exciting place in the world but did the job."
• "This place is really popular, food is fine. But service is average, the space is cramped but not cosy."
• "However when we arrived we were placed in a tiny corner that felt too small for even one person to dine comfortably."
• "It's a little cramped and at peak times there will be a wait for tables."
• "Compact seating and quite noisy."
• "Sometimes it is too busy and noisy."
• "The seating is a little cramped but it is a very small restaurant."

Value

Pros:

• "Kids menu was comprehensive without breaking the bank."
• "Great price (£-££) excellent food, brilliant for kids."
• "Really good prices too."
• "Prices are very decent too. £5.90 for a large dessert waffle."
• "Good portions and reasonable prices."
• "Simple tasty food at affordable prices and always busy."
• "The prices are very reasonable, but not cheap. You pay for quality :)"

Cons:

• "Food quality was awesome really enjoyed what I ate, but the price was a little high 3 drinks and a small main nearly 20 quid!"
• "Although the food was good, when paying with student id, the discount only came off the food the paying person ate, not all the food they paid for!"
• "However, my friend asked for extra ice cream, so they put it on both of our waffles and charged us both for it, which I didn't ask for."
• "The menu is quite varied though perhaps a bit overpriced."
• "Also quite overpriced."
• "However its reasonably priced and very good value your money."
• "Toppings are not too plentiful but are enough, though for the price I'd expect more."