Casse-Croûte Reviews Summary

Atmosphere

Pros:

• "Wonderful little restaurant with incredible atmosphere, I could really believe I'm in a small restaurant in Paris."
• "The sort of intimate Parisian bistro you imagine in Paris is right here in London."
• "Walking into this bistro is like walking into a French bistro in Paris. The atmosphere, charm and decor, transports you miles away."
• "Feels like a little bit of Paris in Bermondsey!"
• "Ambience is so French, but decorations make you feel like you are in a small Café in Paris."
• "The atmosphere absolutely makes you feel that you are in a small Parisian bistro."
• "A tiny corner of France in Bermondsey, this place is a great find."

Cons:

• "It is a small and noisy venue which was expected."
• "The whole thing becomes a bohemian experience with noisy background and a tad crumpled when the restaurant is full."
• "Despite not being completely full, I found the noise level a bit too high."
• "Sitting there on a cold evening the door was swinging open with customers entering/leaving every 5-10mins meaning we had to keep coats on at the table."
• "Tables rather close for acoustics and music not altogether pleasant."
• "The only thing is that the tables are very very close to each other so if you sit next to someone loud like we did, it makes the experience less enjoyable."
• "Place is small, tables are very close to each other."

Service

Pros:

• "The service is so friendly - just let the waiter choose your wine!"
• "The waitress was very nice and knowledgeable without being patronizing."
• "The people who own/run the restaurant are extremely charming and helpful."
• "Service was fantastic - Thanks to Marion we had the best time."
• "The waiters/waitresses will help you translate and explain the menu and give great service."
• "Staff were warm, helpful and friendly."
• "The staff are very attentive, helpful and fun to talk to. They are candid in their recommendations and views, so French!"

Cons:

• "But the service was poor. One chap was friendly and courteous, the other was a mute with a grumpy face."
• "Service was quite slow, but it’s expected at a French place."
• "The staff were not the friendliest, but despite that we will still be returning because the food was that good!"
• "Terrible customer service. The person serving was so rude to make you feel uncomfortable throughout the meal."
• "The service was rude and the waiter kicked us out before finishing our meal."
• "The rudest and worst service ever I had in London plus 20% service charge."
• "We waited over an hour for meal, only to received undercook chicken, greasy burnt potatoes that has been sitting under a heater swimming in a salty starchy brown sauce...it was horrible."

Food Quality

Pros:

• "The meals are quite special with tastes beyond this world."
• "Everyone at my table was satisfied with quality and portions."
• "The crème brûlée was divine."
• "The food was absolutely spectacular. We tried all the starters and they were all lovely."
• "The food is delicious, they change the menu everyday."
• "Absolutely amazing. This is a slice of Paris in London, the food and the service was incredible."
• "The food is flavourfull and has a homy aspect to it."

Cons:

• "The brioche dessert was mediocre."
• "Steak looks somebody shew it before bring it."
• "Self proclaimed 'Posh' sausage roll was salty."
• "My veal came out cold, I understand you want to bring all the tables mains together but when it's meat I want it hot and straight away."
• "Very small portion, over salted and dipped in the burnt oil fish was hardly edible."
• "The beef was really chewy and lacked seasoning - didn’t quite live up to the expectation and price tag."
• "The white fish main course had tomato paste and it is a bit sour as well. Mediocre food and terrible services."