The Firepit Restaurant & Cocktail Bar (Rawtenstall) Reviews Summary

Food Quality

Pros:

• "Food was delicious, big hearty portions."
• "Kids meal were really good value though."
• "I ordered the fillet steak on the stone and it was delicious."
• "The food today was 3 out of 10."
• "The burgers are definitely not fresh and the mac and cheese was nearly non-existing."
• "Covid safe, Great service, food was really nice, kids had a great time would definitely return."
• "The food was delicious."

Cons:

• "The food was just ok, burgers were overcooked and 2 of the sides were cold."
• "The quality of the food appeared to have dropped."
• "However good it used to be, I now wouldn't recommend this restaurant to anybody."
• "A guy with a beard served me with food still left in his beard."
• "The fish cakes came quickly but were terrible quality - chewy and with very little fish."
• "It is overpriced and wasn't fine dining."
• "The peas on a fish and chips were still pretty solid not having been cooked properly."

Service

Pros:

• "Very friendly staff and would definitely recommend eating and drinking here."
• "The lady serving us was extremely nice and friendly and went out of her way to make us feel comfortable."
• "Staff very friendly and reasonable price so can't complain."
• "The service was amazing - staff very attentive and friendly."
• "The service wasn’t terrible, but it was slow and multiple times we had to get the attention of waiters to get more drinks and menus."
• "The servers did their best but they were young and had obviously had inadequate training."
• "The waitress asked several times (not in a bad way) if we needed anything else or any more drinks."

Cons:

• "We asked for a dessert menu 4 times before someone gave them to us."
• "Lots of staff standing around doing nothing while we sat and waited for drinks."
• "Waited ages to get some sort of response from the staff."
• "Never once through our meal did anyone ask was the food ok."
• "Young staff just walking round never asked if we was ready to eat."
• "Random drunk came in not eating and bothering us and staff did nothing."
• "The service was terrible."

Ambiance and Facilities

Pros:

• "Parking is free in front of the restaurant."
• "A beautiful venue, well cared for."
• "Atmosphere was good."
• "The building is lovely.. the decoration stunning."
• "The restaurant is tastefully decorated."
• "Really lovely time, nice little gazebo thingy with heaters for sitting 'outside'."
• "Visited for a family dinner and had a great time."

Cons:

• "Restaurant was cold inside, dirty toilets with no warm water to wash hands and hand dryers not working."
• "The toilets were filthy bins overflowing and stains in the loo."
• "We were sat too close to the automatic door and we were frozen as an icy wind was blowing at us every time it opened, not a pleasant experience."
• "The Live singer and accompanying music was WAYYYYYY too loud; we had to move so we could have a conversation."
• "Not sure if I'd revisit, loos are upstairs."
• "Would I go again or recommend this place definitely NOT"
• "£10 for extra gravy. Really!!!!"