The Gladstone Reviews Summary

Atmosphere

Pros:

• "The atmosphere is lovely and welcoming."
• "Wonderful location, lovely clean and welcoming place."
• "The atmosphere in the Gladstone is very nice."
• "Great Atmosphere, Food is great and the views are amazing."
• "Cosy fireplace, plenty of seating with awesome views across to the sea."
• "Nice view from beer garden where we sat."
• "The cherry on top of this amazing dining experience is the breathtaking sea views and the cozy log burning fire."

Cons:

• "Made the place very quiet and lacking in atmosphere."
• "Upon return after the 3rd lockdown, the pub seems to be worse for wear and, I'm afraid to say, a little tatty."
• "Too many unruly kids running around spoiling it for those who want a quiet relaxing pint."

Service

Pros:

• "Great service staff who were very friendly."
• "Excellent, friendly and helpful service."
• "Friendly service, delicious hot meals."
• "Staff so polite and friendly, nothing is too much trouble."
• "The service was excellent."
• "Staff were friendly and went out of their way to help."
• "The staff were very welcoming, helpful and friendly."

Cons:

• "Not once did the serving staff smile or enquire how the meal was going."
• "Service was a bit slow."
• "The service started very slow, with drinks taking more than 15 minutes to arrive after ordering."
• "Service at bar very poor staff chatting not even notice you are waiting."
• "Service was just lacking."
• "Service staff simply brought us the food and forgot us."
• "The service was poor, the roast dinner was average."

Food Quality

Pros:

• "The only truly vegan option was a burger but it was homemade and almost like a nut roast. Really tasty!"
• "The food in the restaurant was gorgeous too!"
• "Wonderful food and a great selection of drinks."
• "The food was beautiful and the staff super friendly."
• "The food was delicious and plenty of choice at the bar with lagers and ales."
• "Food that was absolutely delicious."
• "The food was more than outstanding."

Cons:

• "The food was as a whole poorly turned out."
• "All of the burgers were dry."
• "Rock hard veg isn't the same as the fresh crispness you might expect."
• "Pizza base a lot thicker than expected, spoilt it for me."
• "Unfortunately, the food (starters to mains) were all disappointing."
• "The 'cheese' on the nachos was orange industrial gloop, and the tortillas were stale."
• "Lasagna worst I have ever eaten no tomatoes sauce or cream sauce just full of cheese."

Accommodation

Pros:

• "Room and bed were small with one high up window."
• "My room was (No5) was warm and welcoming, bathroom clean and spacious."
• "My room was beautiful with beautiful views."
• "The room was clean, excellent large bath tub and a view to die for."
• "The rooms are clean, well furnished and have stunning views."
• "The room was lovely, very clean and had a great view."
• "Beautiful rooms, comfortable and well-priced."