The Ffrith Reviews Summary

Food Quality

Pros:

• "The food is always very good, and well priced."
• "Food was beautiful and really enjoyed our visit."
• "Loved it so much we went back the next night, the sizzling prawns is to die for."
• "Food arrived quickly and it was beautiful I had the steak combo and my friend had the mixed grill and both meals were cooked and presented beautifully."
• "The food was tasty."
• "Food was hot nicely presented and tasty."
• "Visited with our family of 6 this weekend. Food was of a great standard and excellent value for money."

Cons:

• "The food was terrible. The over 5s meals were so small so my 9 year old sister was left hungry."
• "Food was tasteless, really not nice at all."
• "The chicken was over cooked and hard."
• "The turkey dinner was disappointing, the carrots were rubbery, the sprouts were hard and the parsnips were solid."
• "Food was just about edible."
• "The food wasn't the best, especially the kids meals."
• "The steak and chicken sizzler was tasteless."

Service

Pros:

• "The Management and staff will always go out of their way to make sure your visit is a first class experience."
• "Staff are friendly and always helpful."
• "Daniela a member of staff she deserve 5🌟rating for customer service as she was dealing with our complain."
• "Great friendly service and nice staff."
• "Staff were wonderful and really helpful."
• "The staff were so attentive. Jayne that looked after us was fantastic and nothing was too much trouble."
• "Staff were attentive and helpful, and took it in their stride when we moved tables."

Cons:

• "Poor service, lack of attention when using app."
• "Staff where rude and allow people to sit in eating area with a huge dog!!"
• "Staff stood there doing nothing and basically not bothered."
• "Staff didn't seem to care about members of the paying public."
• "We waited 1hr 45 mins for our food was not busy either."
• "Staff need more training."
• "The staff had a poor attitude. There isn't enough staff around staff acted as though they didn't care."

Cleanliness

Pros:

• "Called in on a whim. So glad we did. A lovely clean well presented pub, (toilets spotless)."
• "The pub/restaurant itself was very nice, staff very attentive and pleasant, all very clean and restrooms very clean."
• "The toilets were so clean and fresh smelling."
• "Wow talk about a turn around since the renovation, Great food, lovely inside."
• "The pub itself is warm & cosy, the staff are always friendly."
• "The food we had was really nice hot and fresh."
• "Nicely located pub near the sea, providing a good selection of beverages and food."

Cons:

• "Outside the door all plants covered in chippy bags and general waste."
• "One wall in the main pub had damp stains on it."
• "Tables were sticky and had bits on them."
• "Staff members are NOT wearing face masks correctly."
• "Tables are very sticky."
• "Carpet needs a clean it’s filthy."
• "The cobwebs above the fire exit in the main pub was disgusting."