Address: 209, Road, London SW5 9AN, United Kingdom
Phone: +442078351855
Rating: 4.3
based on 253 reviews.
Service
Pros:
"The staff were welcoming, check in was straight forward and they offered us a table straight away for an evening meal which was lovely."
"Friendly staff both times and quick service with wonderful portions and flavor."
"Staff very friendly and helpful. I always felt respected there being a woman on my own."
"The service and food was great! I had a soft shell crab burger. That was a first for me and I found it both interesting and awesome in taste."
"Staff were very friendly and attentive."
"The staff were very friendly."
"Great beer and great service from the staff."
Cons:
"Service at the pub was excruciatingly slow (I mean REALLY slow), and the server was not friendly."
"Awful experience, me and my friends came for pints and food. The manager and the waitress treated us in an unprofessional and extremely impolite way, shouting at us."
"Service was unfriendly, unhelpful and indifferent. Food came to the table cold."
"Unfortunately on our visit, staff were not very attentive, had to ask 3 times about our tea, and when food came out it was wrong, food tasted good but barely warm."
"Our server didn't greet us, she wiped the table and then just went off, not even looking at us when we sat down."
"Rude, Negative and Aggressive Staff !! Will NEVER go there again."
"We were ignored be the waitresses, one of which struggled to understand English."
Food & Drink
Pros:
"Good pies, good ales, good service, classic ambience :)"
"The food was very good at the restaurant both for dinner and for the buffet style breakfast."
"The food was excellent, so was the beer."
"Food was excellent and the selection of beers is great."
"The burger was one of the best I’ve ever had."
"Amazing traditional British pies and ale."
"The steak and ale pie was delicious with sides of mash and vegetables and some amazing gravy."
Cons:
"The pies were stone cold in the middle and the presentation was just awful."
"Food was a bit hit and miss, though. Most of the options weren't on (Tuesday evening in June), and those that were were deeply average, for fairly high prices."
"I didn’t find the Blackbird to be clean with sticky tables and two pieces of cutlery dirty."
"The evident miss-communication caused considerable stress and unease. I will never stay there again when I visit London."
"The air conditioner in our room was not working properly and on the top floor was quite warm."
"The Fish and Chips weren’t the best we had while in London, but was still very good."
"Drinking and dining there was a little pricey but worth it for the quality of the food."
Ambience & Decor
Pros:
"A fun little pub right down the street from the Earl's Court station."
"The place looks real great like a home pub."
"The hotel is amazing in every way; service minded and helpful staff with a lot of humour, great food, dreamlike hotel rooms where every furniture is placed just right."
"Nice decor and great tasting beers make the Blackbird fly high."
"This is a beautiful looking pub mix of the old and a bit of new."
"Absolutely PHENOMENAL! There are not enough words in the English language to encompass the atmosphere and attention to detail."
"Beautifully decorated pub and rooms that are spotlessly clean and very comfortable."
Cons:
"My only complaint in an otherwise brilliant stay was the workmen who started at 9am and assumed everyone was awake."
"The evident miss-communication caused considerable stress and unease. I will never stay there again when I visit London."
"The air conditioner in our room was not working properly and on the top floor was quite warm."
"Terrible experience for tourists, poor customer service."
"The only reason for 4 stars is simply because of the room being a tad small, the noise from the road and thin walls meant we heard every bang from room above."
"Staff looking like they need holidays in Bali, miserable, rude and non caring faces and attitude."
"We were ignored be the waitresses, one of which struggled to understand English."