The Crown Reviews Summary

Food Quality

Pros:

• "The dessert included the toffee pudding which was perfection!"
• "The quality and flavour of the food was excellent."
• "Dinner was good to great, with other dishes being very good."
• "The burrata with mango vinaigrette and Parma ham and beef tartare were super delicious."
• "As a vegetarian, I found the vegetarian pasta worthy of a Michelin starred restaurant."
• "The food was really good, arriving quickly and cooked very well."
• "Delicious Sunday roast and amazing service."
• "Fantastic food from an extensive menu in a really nice courtyard setting."
• "Really top-notch food and drink with lovely presentation and great flavour."
• "Had a beautiful vegetarian pasta - absolutely delicious."
• "The Sunday roast was good even if parts of the meat had a bit weird taste."

Cons:

• "The chicken was a little overcooked and the accompanying fried egg too."
• "The burger was slightly overcooked and the grilled pork chop was a little tough."
• "The roast pork and roast beef were the worst we have had, cold, gravy overflowing, meat full of fat."
• "Steak tartare was bland and the risotto's prawns were completely mushy."
• "The food and drinks are quite pricey for food that doesn't stand out."
• "Good cocktails but very disappointing food."
• "We ordered roast pork and roast beef and it was the worst roast we have had."
• "The cheeseburger was overcooked and the wagyu steak was so so."
• "Very disappointing food and hugely overpriced."
• "The food was pretty good but at high-end west end prices it should be."
• "The roast potatoes were so dry I couldn't eat them."

Service

Pros:

• "The service was ok, if a little slow."
• "She was very sweet and took very good care of us."
• "Service was very good and attentive."
• "Staff super friendly and very efficient between courses and drink choices."
• "The service was friendly and the Sunday roast was perfection."
• "We had the loveliest experience here! Jacob was so attentive."
• "Always enjoy excellent customer service from Francisco the barman."
• "Staff is friendly, helpful and keen to make you comfortable."
• "Very enjoyable afternoon meal with delightful service."
• "Fantastic service at The Crown. Barman and waiter Fran Palomo was fabulous."
• "Really top-notch service with friendly staff and great food."

Cons:

• "Unfortunately, her only support was only available by phone and they were not answering."
• "Trying to go for a casual drink has always resulted in some confusion."
• "The service is really hit and miss, sometimes it's table service, other times you have to go to the bar."
• "The service was outrageous, having to wait for 15 min for our first drink at the table."
• "Poor service - waited 15 mins to get served, one person serving behind bar on a busy Saturday night."
• "They often don't have the right ingredients for the cocktails, plus staff were unsure which are on happy hour."
• "We spent a night in this hotel/pub/restaurant and found the service understaffed and rude."
• "Service was clumsy, rude and hasty."
• "Understaffed and rude service. It lost its charm."
• "Spoiled my Father’s Day celebrations by waiting over 2 hours for our food."
• "Service a little slow but I'll put that down to the time of year."

Ambiance and Atmosphere

Pros:

• "Very nice pub for drinks in an intimate and sophisticated atmosphere."
• "Very nice atmosphere and decor."
• "The place is beautifully decorated and the staff were very friendly."
• "Nice venue; only thing is that it's a bit try hard and it's never really worked for us."
• "A group of us went for a meal and drinks to celebrate a friend's birthday here."
• "Gorgeous pub and a boutique hotel with 4 beautifully finished rooms."
• "This Crown has a nice atmosphere and the service is great."
• "Great pub in Chiswick. Nice atmosphere and friendly staff."
• "Very enjoyable afternoon meal. Comfortable and attractive surroundings."
• "Beautifully decorated pub. Staff were very accommodating and friendly."
• "I really liked the atmosphere at the crown."

Cons:

• "Live music available here! Beautiful spot outside in the garden area, but chairs were slightly uncomfortable."
• "The blonde girl did a good job attending to most of the tables, meanwhile, the guy with glasses was just hiding somewhere."
• "The pub looks great and the garden is lovely, but the portions were extortionate for the starters."
• "Nice food - not much of an atmosphere for a Friday lunchtime."
• "Lovely pub, but - Not an ideal dining experience."
• "Second visit here, and somewhat disappointed by aloof service by staff."
• "Nice cosy pub. ... but at £5 for a pint of real ale it's maybe not a place to settle down in for the night."
• "Typical Chiswick really. Bad food and a lot of gloss."
• "Stopped by for some cocktails, which were nice. Very relaxing decor and quiet."
• "I visited the pub with a friend and ordered a drink for him and requested tap water for myself."
• "Great food, service a little slow but I'll put that down to the time of year!"

Value for Money

Pros:

• "The drinks were good but not exactly good value (it's standard for Chiswick so not bad nor good)."
• "Had a beautiful vegetarian pasta - worthy of a Michelin starred restaurant but without the price tag."
• "Really top-notch food and drink. Lovely presentation, great flavour and competitively priced."
• "We opted for two burgers with fries as our mains. Lovely place, I will come back soon."
• "Great pub in Chiswick. Prices seemed fairly standard for Chiswick."
• "Live music available here! Beautiful spot outside in the garden area. Lovely time with some wine and a few nibbly bits off the menu."
• "Lovely local place with delicious food and friendly service, and a very ambient courtyard."
• "Fantastic service and food. Highly recommended."
• "Lovely restaurant with an amazing outside courtyard. Staff are always really friendly and helpful."
• "Smashing venue, good Bellemare Picpoul and excellent Middle Eastern inspired light dishes and snacks."
• "Delicious Sunday roast and amazing service. They have a great selection of starters too."

Cons:

• "The food and drinks are quite pricey and whilst tasty, I wouldn't say it's good value."
• "Great location but hugely expensive for food that doesn’t stand out among gastropubs in the area."
• "This isn't a pub as the name would suggest. It's a high-end restaurant/bar with a price tag to prove it."
• "To be fair, the food was pretty good but at high-end west end prices, it should be."
• "We were charged >=10% service for what? We ordered our drinks at the bar and paid at the bar."
• "Extremely overpriced for very average food and very small portions."
• "£17.50 burger was close to one from Burger King."
• "Understaffed and rude service. It lost its charm and one particular waiter was actually quite rude."
• "Nice food - not much of an atmosphere for a Friday lunchtime."
• "Delicious Sunday roast and amazing service, but the portions were small for the price."
• "To be fair the food was pretty good but at high-end west end prices, it should be."