Address: Thorpe Ln, Badsworth, Pontefract WF9 1AB, United Kingdom
Phone: +441977643839
Rating: 4.5
based on 213 reviews.
Accommodation
Pros:
"The rooms are homely and quite big with comfortable beds on the night of my wedding upgraded to bridal suite and wow the room was amazing."
"Our room was wonderful. So comfortable with a little private patio area outside."
"The room we stayed in was great with no complaints, very spacious room with a comfy bed was perfect for the night."
"Rooms vary from standard, which is perfectly acceptable to more luxurious."
"Good clean room, bed could have been better had it been a king-size but comfy but didn't sleep too well as we're used to king-size."
"Beds very comfy, room very warm."
"The rooms are clean and spacious, as is the hotel in general."
Cons:
"Bedrooms quite chilly and basic, Bed comfortable, Bathroom cold and sparse towels."
"Outdated, bed was cheap and uncomfy. Shower pressure was awful, wifi basically didn't function."
"Poor room was nearly 30 degrees Celsius air con broken!!!!!"
"Unfortunately we were placed in a room directly above the wedding venue. It was 55db in our room."
"Really oldy worldy hotel in parts. We must have stayed in the newest part as corridors were much wider but our room was extremely small for the price we paid."
"As for our room we felt it was a bit tried!"
"The temperature was positively fridge-like and I had to ask reception to sort this as we had no access to the controls."
Food
Pros:
"Evening meal & breakfasts were very good indeed."
"The meal was lovely, well cooked and presented."
"The food is really good and tasty definitely highly recommended."
"Had lunch today for my husband’s birthday. The food was very good, ample portions and served hot."
"The Jacobean restaurant and bar serves lovely food, we had belly pork and fajitas and enjoyed both meals."
"Food from the Jacobean Pub was as good as always."
"The food was beautiful and evening buffet was one of the best for hot and cold and variety."
Cons:
"The meal choice was a little limited, especially for any vegetarian, but the food was okay."
"Food ok but not great."
"Expensive but very poor food and service........ I've had better take aways."
"Went to the Jacobian pub for a birthday meal. Food was average at best but service was shocking."
"The mushroom Madeira was just a bowl of creamed mushrooms and NOT served with soda bread."
"The service was terrible. The food not hot enough."
"Will not be going again the food was rubbish and we had to order at the bar and carry our drinks whilst everyone else had table service."
Staff and Service
Pros:
"Staff helpful and attentive."
"From the receptionist to the waiting staff everyone was lovely."
"Staff we're fantastic on the evening(evening guest)."
"The staff at roger Thorpe are amazing, from the bar staff, and waitresses, reception staff they made us feel so at ease so thank you so much."
"The staff couldn't do any more for you.. everything ran so smooth and the wedding team were there whenever we needs them."
"Staff were very friendly and pleasant."
"Staff so helpful, friendly and nothing to much trouble."
Cons:
"We visited the restaurant at the advertised time of 12 noon to be rudely told it opened at 12:30."
"The staff either can't be bothered with them are scared of them or are frightened by negative feed back on social media."
"The staff were unhelpful and some rude."
"After explaining to the receptionist, they didn't seem to care and didn't offer to move us."
"The manager Alan on the other hand very rarely smiles."
"The service was not so good, the waitress treated us like a school canteen, we were asked to pass empty plates etc down the tablespoons she could collect them!"
"Greated by an extremely rude misogynistic man on reception."
Location and Grounds
Pros:
"Rogerthorpe Manor hotel is set in its own grounds away from other properties and is quite secluded which was perfect for a wedding venue."
"The place is a gem, it looks truly amazing, and the location is great!"
"Lovely hotel /restaurant in some nice countryside.. went to a wedding there & it was a fab weekend.. the rooms were very nice the staff friendly."
"This is a beautiful hotel in a wonderful location the suites are excellent and the breakfasts are amazing."
"What a stunning venue."
"The grounds are immaculate and a pleasure to walk around."
"Perfect quiet location, lovely gardens and great local walks."
Cons:
"Rojurthorpe, where do I start? It's in Upton so the location is rubbish."
"Visited Jacobean early December for lunch with friend. Place nice but tired looking, requires some updating and cleaning and ? New staff as all staff on duty were miserable and not very communicative."
"Been met by a misogynistic, rude and unprofessional staff member doesn't make for the best first impression for a venue."
"Horrible kids making a din with no manners and uncouth parents are spoiling what once was a lovely place."
"The only thing to tarnish the experience is if you are celebrating a wedding or other function then you will be restricted from using the public bar that is cheeper."
"So if you are completely deaf or a good candidate for the Jeremy Kyle show I'd think twice before going."
"Big downside is that if it rains, (british weather ) the registrar may say that you cant get married outside which is what we were looking for."