Spring Corner Veterinary Centre Reviews Summary

Staff and Service

Pros:

• "Always so friendly, caring and there's never any waiting."
• "Every single member of staff gives a caring and professional service."
• "All the staff are welcoming and friendly and happy to give advice."
• "Very friendly veterinary nurse, and prices so reasonable."
• "The staff were kind, empathetic (to our pet and the cost of living crisis) and extremely knowledgeable of their recommended products and care."
• "Every single member of staff you meet go above and beyond, always so lovely and caring."
• "The team at Spring Corner are the most supportive caring practice."

Cons:

• "Avoid this place at all costs."
• "All the previous years we had been with them ruined because a member of staff was having a bad day and the management policy was MONEY MONEY MONEY and not about animal care."
• "I found that the staff are polite but very busy - often too busy to really give you the necessary time to talk over your pet's needs."
• "The reception isn't great at all."
• "I can’t understand the great reviews there is nobody staying with the animals in there care overnight, the staff haven’t got a clue when they answer the phone."
• "The receptionist was quite abrasive and appeared unconcerned, eventually reluctantly checking with the vet."
• "I really would not recommend this place to anyone."

Facilities and Pricing

Pros:

• "They have the latest equipment so your furry family member can get the best treatment."
• "Excellent social distancing measures in place and everything very well priced."
• "As they are not a chain they could offer competitive prices without compromising on care."
• "They have recently had a major upgrade to theatres and equipment but have not put up the prices."
• "Spring Corner charge £4, the same as the chemist and the antibiotics are half the price."
• "Also want to mention that their prices seem to be lower than other local vet practices I have been to."
• "Highly competitive prices but without compromising care."

Cons:

• "It would be a 5 star if the practice itself was cosmetically up to date."
• "The waiting room is always busy, loud and unfortunately people seem to let their dogs urinate inside the building."
• "They wanted to offer me a LOAN from a 3rd party broker which had high interest rates."
• "I paid almost £200 for checks and faeces investigation where this could have been avoided."
• "Parking in their carpark is a PITA."
• "The practice has a regular change over of young vets, some of which do you instill one with confidence."
• "Animals are left in recovery, overnight, alone."

Animal Care and Treatment

Pros:

• "What a breath of fresh air don't think i have ever been somewhere the staff seem to care so much for their patients."
• "We will be forever grateful for everything the team at Spring Corner have done for us and Axl."
• "Reasonably priced and they actually care about the animals."
• "I would, and always do highly recommend this great Independent vets."
• "Amazing treatment from Spring Corner Vets this weekend - they have worked tirelessly, out of hours, to save our dog's life when she became very poorly."
• "The care she has received is top notch."
• "The cleanliness everywhere in the practice is an excellent standard."

Cons:

• "I was lead to believe that taking my dog out of there to a 24/7 vet might be too risky."
• "I didn't enjoyed the fact that they recommended antibiotics to my 7 weeks kitten without them knowing why he has diarrhea."
• "He let my friends dog die from improper surgery and despite many visits said the dog was fine but he was so ill and in alot of pain."
• "Up until approximately 2014 the practice was exceptional however there has been a noticeable decline since then."
• "Frankly because this VET cares more about getting paid than the welfare of your animal."
• "Wish I could choose zero. This vets allowed a stranger to take a cat away knowing it belonged to someone else."
• "Our rabbit whom was taken into their care sadly died a day later after returning home."