"Thoroughly enjoyed the pizza and the stuffed crust was delicious. Definitely worth the price and will inevitably revisit."
"The pizzas and pastas are high quality and freshly made."
"Food was good quality and value for the money."
Cons:
"Both pizza's were dry and hard as if they had been made hours before."
"Pizza didn't include all toppings as required. Hardly any choices in the salad bar and no labels were included in sauces or salad."
"Food was cold and burnt. Kids running around screaming and the service was non existent."
"Food was only ok too, pizza was just about cooked with nearly raw toppings."
"Very little cheese added to pizzas even when you pay extra for the mixed cheese."
"One of our pizzas was just a soggy mess that all the topping fell off."
"The pizzas we had were relatively bland and my original pan pizza was small."
Service
Pros:
"Shannon was very friendly throughout the whole transaction."
"Staff were helpful and accommodating- worth a visit."
"The staff are all so welcoming and friendly at castleford."
"Staff service was fantastic, couldn't do enough."
"Lovely welcoming staff. Clean environment."
"The young lady that served us was excellent, the standard of the service was exceptional."
"Staff very friendly and helpful from the start."
Cons:
"Not a great experience."
"Food was decent enough, staff were rude, stood talking about other members of staff."
"Apart from being taken to the table, the staff did nothing other than ask if everything was ok."
"Point knocked off as staff need to watch the ice cream area more closely due to unhygienic use by individuals and the area is small and got messy very quickly."
"Reported toilets to a staff member and they didn't seem really bothered."
"So many staff yet absolutely zero customer service!!!"
"Service was terrible. The manager was rude and barking orders at everyone waiting for their food."
Price
Pros:
"All for under a tenner so pretty good value compared to their usual menu."
"Great value, starter, all you can eat salad bar, and main pizza for £15."
"We got the meal deal 2 pizzas, 2 sides and 2 desserts so yes it was all good and value for money."
"Price was reasonable."
Cons:
"Always nice pizzas and friendly staff....but getting too expensive (for just a pizza)."
"Just sad how expensive pizza hut is. Especially as Chicago town pizzas from supermarkets for a fraction of the price are better."
"Over priced for what you're getting."
"Expensive for what you get."
"The pizza is always delicious and the staff very professional, however £30 for a stuffed crust pizza is way too expensive."
"The prices on the other hand were absolutely absurd £24 for a thin 14 inch pizza never again will I go and pay that."
"Food was ok, prices are ridiculous."
Cleanliness & Atmosphere
Pros:
"Disabled toilet available."
"The ice cream factory was clean and really well stocked."
"Lovely, clean, friendly."
"A usually faultlessly clean environment."
"The seats are quite comfortable and everything is very clean!"
"Friendly, helpful staff, very clean, great atmosphere, super service with a tasty variety of food available."
"The restaurant (and toilets) are very clean and tidy."
Cons:
"Wall next to our table was smeared with sauce."
"Shocking. Salad bar empty. Ice cream machine filthy. Very under staffed."
"No cheese in the stuffed crusts, the salad bar was half empty and the condiments looked ancient."
"Salad bar empty. Ice cream machine filthy."
"Toilets not clean even though cleaning chart said it's been cleaned."