Cars 2 Renault Barnsley Reviews Summary

Customer Service

Pros:

• "Rob took good care of me. Excellent customer service and very friendly staff."
• "Rob is an excellent salesman and is knowledgeable with any question that has arisen throughout the sale."
• "Ross is a credit to the branch and really looked after my mate and even looked into getting the cheapest insurance quote for him."
• "I had a fantastic experience with Rob Blagden. He was incredibly helpful and knowledgeable."

Cons:

• "They lied to us to get the order our local dealer quoted 6-9 months for delivery cars2 were contacted as they were advertising a car in stock."
• "At the beginning I had a bit of a shaky experience, however towards the end everything fell in to place."
• "Tried to buy a used car here and they applied classic pressure sales techniques to meet their 'end of month' targets."
• "Where to start with this shower. Avoid. Don't even consider approaching this place."

Vehicle Quality and Availability

Pros:

• "Found many dealers on Autotrader but only Cars2 Renault Barnsley still has the Clio Engineered Trim in stock."
• "The car arrived with marks and scratches on it (I was told that it didn't have any). It also arrived with 1,200 more miles on it than advertised."
• "Ross went out of his way to help us sort a car, Although the car we went to test drive was not my husband choice in the end."

Cons:

• "My car came in for a service and I was seen by a service advisor named Ella. She was really helpful and I was well looked after."
• "The worst dealership in barnsley, if they tell you they will ring to let you know the car you've dropped off at 9.00am for a service, they wont."

Delivery and After-Sales Support

Pros:

• "Had a lovely experience working with Rob and Seth with the purchase of my first car! Great communication throughout the process."
• "Picked up our new car today, Rob is a credit to the team at Cars2. Made the whole process hassle-free, kept us informed throughout."

Cons:

• "Months later and still no sign of the car that I have paid in full for and was originally quoted 5-15days delivery for."
• "After posting the below review on 'Cars2 Hyundai' dealership by mistake, I had a call from the Car2 head-office."