RJH Motorbike Training Manchester Reviews Summary

Instructors

Pros:

• "The instructors have different styles and I learned so much from both Rob and Graham."
• "Grahame was very patient with me as I have ADHD and fibromyalgia, was quick to help any way he could."
• "The instructors we're super friendly and excellent tutors and calmed my nerves very quickly."
• "Jon’s patience and understanding was superb."
• "Scott and the lads are a great team."
• "They are fantastic instructors and they teach and show everything in an excellent way."
• "Every instructor I had was superb."

Cons:

• "I was misled to believe I was ready for big bikes."
• "I didn’t feel much support from the instructor and when I asked him if I can have another 10 minutes on the bike he said the course finishes at 12 and that he doesn’t have time."
• "I was at a disadvantage, lacking necessary roadcraft, specifically relating to motorbikes."

Training Experience

Pros:

• "The training is structured very well with a good progression."
• "From start to finish the training and advice is top notch, very thorough and easy to understand."
• "The training and advice your provided by the instructors at RJH is invaluable and indicative of the years of experience they have as motorbike instructors."
• "The instruction I received was thorough, engaging, fun and brought about instant results."
• "The centre gives all the knowledge, equipment, and training you need to get you on the road and past."
• "Completed my CBT yesterday, really thorough experience which is not just about getting a CBT but learning about the bike, conditions, safety and highway code."
• "I’ve had a fantastic day CBT training with Ashley, my instructor. Very knowledgeable and patient."

Cons:

• "Lack of understanding and professionalism, customer service is focused just on sale."
• "I felt unease with the lack of support and didn’t feel safe on a bike with that much power."

Customer Service

Pros:

• "Lisa sorting out the bookings was a great experience."
• "Charlie took the details and tailored the course around my availability."
• "Grateful thanks to Lisa for her great admin - she worked really hard to book me in for the lessons and test, fitting me in quickly around my schedule."
• "The real MVP would have to be Charlie Simpson who listened to me whinge, rebooked probably dozens of my appointments and made me a coffee when I turned up 4 hours early."
• "The office staff, including Charlie and the rest of the team, were also incredibly welcoming and supportive."
• "My first interaction at RJH was with Lisa, and I set her the goal of passing my unlimited bike licence in 2 weeks due to me leaving the country, the correspondence and scheduling was rapid."
• "Lisa deserves a huge shout out too. She works so hard and is always incredibly helpful and patient and has a great sense of humour."

Cons:

• "I didn’t feel much support from the instructor and when I asked him if I can have another 10 minutes on the bike he said the course finishes at 12 and that he doesn’t have time."