Spencer Lockwood Solicitors Reviews Summary

Professionalism and Attention to Detail

Pros:

• "The professionalism and attention to detail were truly impressive."
• "Ria's legal knowledge was second to none, she communicated regularly, was very prompt with replies to questions."
• "Everything was done with due diligence and no detail was missed - would recommend."
• "Hredi Chhabria was super efficient and dealt with everything very quickly."
• "Nitesh Rewatkar was incredibly efficient throughout the whole process, responded same day to all my emails and enquiries."
• "Whenever I had questions or concerns, she would be there to provide guidance and support."
• "Solid knowledge and experience which he has shared to help us comprehend the milestones in the process. 10/10!"
• "My solicitor during the sale and purchase of my property was highly professional and knowledgeable, making the process smooth and successful."

Cons:

• "A complete lack of attention to detail, which is their LITERAL JOB!"
• "During the process I had to review most of the documents myself because they had constant errors on them!"
• "Utter rubbish. Inept, incompetent and unprofessional. Phone calls ignored. Emails ignored."
• "The majority of the communication was sent using their general email address and down the line a different solicitor picked up the case."
• "We often had to resend documents multiple times due to errors."
• "I would need hours to list all the things that they did (or didn't do), but I don't have that time."
• "Time after time, documents had entirely wrong details."
• "The level of incompetence was truly beyond belief especially given this was a very simple transaction with no chain."

Communication and Responsiveness

Pros:

• "Ria's legal knowledge was second to none, she communicated regularly, was very prompt with replies to questions."
• "Everything was done with due diligence and no detail was missed - would recommend."
• "Nitesh Rewatkar was incredibly efficient throughout the whole process, responded same day to all my emails and enquiries."
• "Whenever I had questions or concerns, she would be there to provide guidance and support."
• "Solid knowledge and experience which he has shared to help us comprehend the milestones in the process. 10/10!"
• "My solicitor during the sale and purchase of my property was highly professional and knowledgeable, making the process smooth and successful."
• "Ria was always really helpful, incredibly responsive and immediately on hand to take calls and respond to queries."
• "Nitesh Rewatkar was really helpful, on hand to answer any queries that arised throughout the process."

Cons:

• "Phone calls ignored. Emails ignored. Requests for clarity ignored or responded to with equal levels of incomprehensible jargon garbage."
• "When we were finally contacted by our solicitor, communication continued to be extremely poor."
• "Their communication is shocking beyond belief. Essentially, we picked up a chain that was ready to go & all Spencer L had to do was proceed with the formalities."
• "Far too often, emails went completely unanswered."
• "Not once was I able to actually talk to my solicitor over the phone."
• "Our experience with Spencer Lockwood has been frustrating and disappointing."
• "Spencer Lockwood Conveyancing, and in particular Daniel Blake, made what it seemed impossible happen!"
• "Trying to get in contact with them was a disaster, they would never reply to an email without 2 or 3 phone call chasing them."