Humphries Cabinets - Bespoke Fitted Wardrobes, Alcove Shelving, Cupboards Reviews Summary

Category: Carpenter London

Address: 4 Halsbrook Rd, London, SE3 8QY, United Kingdom

Phone: +442082594871

Rating: 4.9
based on 163 reviews.

Design and Customization

Pros:

  • "Their attention to detail is excellent."
  • "The design process was fab and the drawings made sure we knew exactly what we were getting."
  • "Humphries offer a marginally higher price but their design were truly bespoke."
  • "They were amazing from start to finish! We felt listened to on our first consult."
  • "I had a great experience with everyone that I dealt with - at the initial visit to measure, during the discussions on design."
  • "I already knew what I needed to store, and how I needed my desk space to work, but the design consultation really improved on my ideas."
  • "Humphries really listened and cared about end result/vision albeit probably not their biggest job."
  • "The designers ask very detailed questions to ensure the drawings are 100% accurate and enable you to make revisions where needed."

Cons:

  • "It started off well but ended in disaster - issue with communication between the site visit and what is drawn on plans leading to errors on the installation."
  • "There were regular changes of plan, often without explanation."
  • "We had to delay the project for a few weeks due to some delays on the designing part of the project."
  • "There was a problem with fitting the interior mirror and they identified it before I asked about it."

Quality and Craftsmanship

Pros:

  • "The quality of materials is excellent, build and paint very professional."
  • "The carpenter was very professional and did a beautiful job."
  • "The finish of their products is far superior to anything else we’ve seen."
  • "They were great at communicating for the whole process and provided really clear illustrations."
  • "The painters are neat and the detail is immaculate."
  • "Everyone who sees the finished product always admires it."
  • "The whole team have been responsive and professional throughout - even calling and working through details with me on evenings and weekends!"
  • "The quality and and finish of both jobs were first class."

Cons:

  • "It took up more space than what we had there previously."
  • "The thickness of the paint, which was corrected within a couple of days."
  • "There were some scuffs on the walls and ceilings surrounding the alcove space, but these were made good by their painter."
  • "Although the painting clean up was not to the standard expected, the quality of the painting was still good."

Professionalism and Service

Pros:

  • "Very responsive through the whole process, and they even got us booked in earlier than expected."
  • "Rory the carpenter saved the day and made it look beautiful."
  • "We were sold from the minute Lena visited to measure up and provide an initial design."
  • "Veronica on the day-to-day project management, Lia on the carpentry and Kimi on the painting."
  • "They delivered free extra shelves for us too. Everything was on time and finished to a high standard."
  • "They are a very friendly, professional company that I would definitely recommend."
  • "The carpenters were outstanding, they worked unbelievably hard to such a high standard."
  • "All in all, we are really pleased and would highly recommend Humphries."

Cons:

  • "Ended up being a very stressful installation and multiple errors and no contact from the owner himself who was aware of the terrible mistakes."
  • "As a novice working with an experienced cabinet making company these errors should have been avoided."
  • "Although they occasionally slightly disorganised, the carpenters and painter were very polite, helpful and hardworking."
  • "The cabinets are good - but the process to getting them wasn’t great."

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