Address: Bennetthorpe, Doncaster, DN2 6AD, United Kingdom
Phone: +441302361371
Rating: 4.3
based on 192 reviews.
Hotel Theme and Decor
Pros:
"Top class... We loved the Art deco theme."
"This is the most beautifully art deco place I have ever seen."
"The whole hotel is an homage to the Art Deco period and the attention to detail is outstanding."
"Absolutely gorgeous hotel the art deco theme is amazing."
"Fantastic art deco theme throughout."
"The surroundings are beautifully glamorous 1930s art deco."
"The whole art deco design of the place is quite unusual but very endearing."
Cons:
"Apears quite extravagant but does not meet up to its expectations at all, I think they're going for an art deco style but it's taken too the extreme."
"The decor is 1920's which isn't my kind of thing."
"But inside it’s an extravagant blast of art nouveau! 1920/30 chic everywhere."
"like stepping back in time 90 years, absolutely amazing place"
"Somebody clearly had a lot of fun here, and probably should of been reigned in a bit."
Room Quality
Pros:
"Rooms cleaned daily and coffee tea biscuits topped up."
"Rooms are large and airy."
"Hotel is completely spotless and rooms are very spacious and comfortable."
"Stayed in the suites on the 4th floor, towels, gowns and slippers were lovely and fluffy!"
"The rooms are quirky."
"Rooms are spacious and comfortable."
"The room was lovely clean and bright."
Cons:
"The beds are old style and rather small."
"No fridge in superior room."
"The delux double room we ordered was not upto standards. The duvet throw had a huge rip on one side as well as a layer of dust too."
"The rooms aren't decorated to my taste but are comfortable and clean."
"Rooms felt like they were maybe due a bit of an upgrade."
"Booked a double room... was 2 single beds together kept coming apart.. very hard mattress pillows like sleeping on bricks."
"The most uncomfortable bed and pillow of any hotel I’ve ever stayed in!"
Food Quality
Pros:
"The food was good and worth a look at whilst staying."
"Breakfast is great and there's a good variety."
"Each night something different and was lovely."
"Good food - freshly cooked to order breakfast."
"Food is top end in the evening in the restaurant."
"The restaurant serves good food nicely done and well presented with excellent service."
"The full-service restaurant offered a range of tasty meals at reasonable prices."
Cons:
"The food in the restaurant was not what you would expect at a 4* hotel."
"Came with a large group to the downstairs restaurant, the fish and chips and the burgers were incredibly poor."
"We then ate in the restaurant food was okay can definitely tell it’s bought in."
"Would not eat there again."
"The food was so subpar for what it should be."
"The major gripe was the food. 50+ quid for a couple of substandard frozen meals heated up. Absolutely disgusting."
"Unfortunately the meal was not good. It was beautifully presented but it was frozen veg and was cold, wet and chewy."
Staff and Service
Pros:
"Extremely friendly and helpful staff."
"Meeting room functionality - 10 - everything we needed the staff was able to accommodate us."
"Staff were very welcoming and service was very good, we were so impressed that next time we visit Donny we will be staying here."
"Staff was very attentive, drinks and food are on a scale of 8.5."
"Staff very helpful couldn't have asked for better service."
"All staff was always so helpful and friendly face."
"on both occasions I was given the food I am allergic to"
Cons:
"Where the restaurant falls down is the layout of the menu and the service there were at least 6 waitresses and the service was bad we had to ask for a drinks menu and it was really hard to get the waitresses attention apart from one waitress."
"The staff at the restaurant were very unfriendly."
"Waitress services was poor and got an attitude when we speak to the manager."
"Terrible customer care from the management team."
"Had meal (Tuesday) and this let the hotel down. Burger tough and ignorant waiter slightly rude and no manners."
"But I must say the manager in there was very rude to the waitress and waiter they worked very hard and he was just wondering around doing nothing."