The Earl Of Doncaster Hotel Reviews Summary

Category: Hotel

Address: Bennetthorpe, Doncaster, DN2 6AD, United Kingdom

Phone: +441302361371

Rating: 4.3
based on 192 reviews.

Hotel Theme and Decor

Pros:

  • "Top class... We loved the Art deco theme."
  • "This is the most beautifully art deco place I have ever seen."
  • "The whole hotel is an homage to the Art Deco period and the attention to detail is outstanding."
  • "Absolutely gorgeous hotel the art deco theme is amazing."
  • "Fantastic art deco theme throughout."
  • "The surroundings are beautifully glamorous 1930s art deco."
  • "The whole art deco design of the place is quite unusual but very endearing."

Cons:

  • "Apears quite extravagant but does not meet up to its expectations at all, I think they're going for an art deco style but it's taken too the extreme."
  • "The decor is 1920's which isn't my kind of thing."
  • "But inside it’s an extravagant blast of art nouveau! 1920/30 chic everywhere."
  • "like stepping back in time 90 years, absolutely amazing place"
  • "Somebody clearly had a lot of fun here, and probably should of been reigned in a bit."

Room Quality

Pros:

  • "Rooms cleaned daily and coffee tea biscuits topped up."
  • "Rooms are large and airy."
  • "Hotel is completely spotless and rooms are very spacious and comfortable."
  • "Stayed in the suites on the 4th floor, towels, gowns and slippers were lovely and fluffy!"
  • "The rooms are quirky."
  • "Rooms are spacious and comfortable."
  • "The room was lovely clean and bright."

Cons:

  • "The beds are old style and rather small."
  • "No fridge in superior room."
  • "The delux double room we ordered was not upto standards. The duvet throw had a huge rip on one side as well as a layer of dust too."
  • "The rooms aren't decorated to my taste but are comfortable and clean."
  • "Rooms felt like they were maybe due a bit of an upgrade."
  • "Booked a double room... was 2 single beds together kept coming apart.. very hard mattress pillows like sleeping on bricks."
  • "The most uncomfortable bed and pillow of any hotel I’ve ever stayed in!"

Food Quality

Pros:

  • "The food was good and worth a look at whilst staying."
  • "Breakfast is great and there's a good variety."
  • "Each night something different and was lovely."
  • "Good food - freshly cooked to order breakfast."
  • "Food is top end in the evening in the restaurant."
  • "The restaurant serves good food nicely done and well presented with excellent service."
  • "The full-service restaurant offered a range of tasty meals at reasonable prices."

Cons:

  • "The food in the restaurant was not what you would expect at a 4* hotel."
  • "Came with a large group to the downstairs restaurant, the fish and chips and the burgers were incredibly poor."
  • "We then ate in the restaurant food was okay can definitely tell it’s bought in."
  • "Would not eat there again."
  • "The food was so subpar for what it should be."
  • "The major gripe was the food. 50+ quid for a couple of substandard frozen meals heated up. Absolutely disgusting."
  • "Unfortunately the meal was not good. It was beautifully presented but it was frozen veg and was cold, wet and chewy."

Staff and Service

Pros:

  • "Extremely friendly and helpful staff."
  • "Meeting room functionality - 10 - everything we needed the staff was able to accommodate us."
  • "Staff were very welcoming and service was very good, we were so impressed that next time we visit Donny we will be staying here."
  • "Staff was very attentive, drinks and food are on a scale of 8.5."
  • "Staff very helpful couldn't have asked for better service."
  • "All staff was always so helpful and friendly face."
  • "on both occasions I was given the food I am allergic to"

Cons:

  • "Where the restaurant falls down is the layout of the menu and the service there were at least 6 waitresses and the service was bad we had to ask for a drinks menu and it was really hard to get the waitresses attention apart from one waitress."
  • "The staff at the restaurant were very unfriendly."
  • "Waitress services was poor and got an attitude when we speak to the manager."
  • "Terrible customer care from the management team."
  • "Had meal (Tuesday) and this let the hotel down. Burger tough and ignorant waiter slightly rude and no manners."
  • "But I must say the manager in there was very rude to the waitress and waiter they worked very hard and he was just wondering around doing nothing."
  • "They had terribly waiters."

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