Bankes Arms Hotel Reviews Summary

Location

Pros:

• "Great location, can see the Castle and train from the rear terrace."
• "Terrific setting, Corfe Castle in the background."
• "It’s location a minute walk from castle and train station."
• "The location is fab - right in the middle of the village and a short walk from the castle."
• "Good central location for the castle and the train station though."
• "Perfectly placed hotel very close to Corfe Castle and local shops."
• "The location is beautiful, offering old England at its finest."

Cons:

• "Expensive rooms for what you get - not very clean, tired furniture and rooms right on the road so pretty noisy."
• "But it descended into a thoroughly unpleasant experience when 2 dogs started ear-piercing screechs in the next bar."

Service

Pros:

• "The staff were very accommodating despite our arrival later in the evening."
• "The service was friendly and quick."
• "It's great to experience some good old fashioned customer service."
• "Service was excellent."
• "Great service and friendly staff."
• "Staff friendly and helpful."
• "Friendly, excellent helpful service."

Cons:

• "Barman was rude and abrupt when we asked for a table."
• "Service truly appalling. Unbelievably slow - no communication as to what was going on."
• "The staff not really knowing what’s going on."
• "Very badly managed on 5/9/2020."
• "Service was awful the lady behind the bar was one of the most unwelcoming bar staff I’ve ever come across."
• "Staff were, with a few exceptions, inattentive to anyone other than locals."
• "Unfortunately it's down to the absolutely appalling service."

Food Quality

Pros:

• "Food was great. Had Sunday roast and desert."
• "The food was excellent. The pork belly and burger in particular were amazing."
• "Good quality food, a little expensive for some things."
• "The food was of good quality and tasted nice."
• "Food was lovely and has a lovely selection for people with allergies."
• "The food tasted very good."
• "The food was fresh and tasty, definitely recommend stopping in for drinks and food."

Cons:

• "Worst food, & worst experience EVER!.. Waited over 1hr 15mins for starters, and off scallops gave x2 of our party FOOD POISONING!!"
• "Food sometimes fails (soggy, greasy chips)."
• "The only problem we had was that the risotto was undercooked, the rice was hard in the centre."
• "Food was bland and dry, took over 45mins to get our food."
• "Chips were excellent but the falafels were hard and dry and the flat bread was obviously out of a packet - it was cold and very hard and tasted like cardboard."
• "Very disappointed meal, we order roast vegetables with feta, our dishes arrived without roast vegetables."
• "But only the fish was fresh. The rest... the batter was too oily, the peas was old, dry and the chips... burned and with a wrong taste from the over burned oil."

Accommodation

Pros:

• "Cosy rooms and probably the best shower we used on our entire two week trip!"
• "The rooms are clean and comfortable."
• "Room very nice, well appointed with hot drink facilities in the bedroom."
• "Olde worlde charm! Very clean room, superb shower and most comfortable bed!"
• "Rooms are very spacious, cosy with cottage character."
• "Great pub with lovely hotel rooms and a great view of the castle."
• "A delicious meal and a wonderful nights stay."

Cons:

• "Double buggy doesn't fit through the front door, unsure of any other options."
• "The room was very dusty and looked as though it hadn't been cleaned properly."
• "Not particularly clean on arrival and the daily housekeeping consisted of little more than replenishing refreshments."
• "Expensive rooms for what you get - not very clean, tired furniture and rooms right on the road so pretty noisy."
• "Rooms were a bit cold at night due to single glazing."
• "All good except for the bedrooms."
• "Whilst the room was nice and clean it was absolutely freezing when we got in."