wagamama enfield Reviews Summary

Food Quality

Pros:

• "Food came out very quick, was steaming hot and so tasty!"
• "The food was really tasty couldn’t fault anything we ordered."
• "The menu here was all of well-cooked items."
• "The food was very nice and fulfilling."
• "Food was great, and the menu had a good variety."

Cons:

• "Unfortunately, the dish I normally have wasn't as good as it used to be."
• "Kare Buroso made with the wrong broth, which frankly ruined it."
• "The food was horrendous, dry and tasteless, worst I ever had."
• "Food arrived cold. The gyoza looked and tasted like it had been double fried."
• "The food was bland, we had to douse our food with soya sauce to give it flavor."

Service

Pros:

• "Our waiter was friendly and happy."
• "Great service from Theo, very attentive."
• "Service was excellent and food was delicious."
• "Staff was attentive and our order came out in good time."
• "Service was good, and the staff was friendly but confused."

Cons:

• "Waited for 15mins to be seen when there was ample staff."
• "Staff morale was not positive, but key team members are trying to help."
• "Service extremely poor, customer service the manager needs to be fired."
• "Ordered a meal for 4... waited 3 hours and food was never delivered."
• "Waited 25 minutes to be served. Not a single member of staff even came near our table."

Ambience and Cleanliness

Pros:

• "Venue is really nicely decorated and clean."
• "The restaurant was clean and stylish."
• "Location very spacious and airy, very clean with good parking."

Cons:

• "Sitting on a hard bench is not at all a comfortable dining experience."
• "The seating is a little questionable as a lot of the benches/chairs and tables are lined up."
• "I hate sticky tables."

Value for Money

Pros:

• "Definitely on the favourite list now. Great service from Theo, very attentive."
• "The quality of service is lovely. They also offer free Green Tea and dessert tasters."
• "Really great service in here on a Saturday afternoon... Paying the bill is super easy using the QR code."

Cons:

• "The prices of the food are reasonable but the prices on drinks are expensive, a bit too expensive."
• "The food is acceptable but you will end up ordering more food and spend a lot of money."
• "Just ordered a birthday dinner and all the food was inedible... Absolutely disgusted with service."