Address: Coal Ln, Wynyard, Wolviston, Billingham TS22 5PZ, United Kingdom
Phone: +441740644222
Rating: 4.2
based on 497 reviews.
Food Quality
Pros:
"Food was nice a good classic Toby carvery at a very reasonable price."
"The food was beautiful we thoroughly enjoyed it and we definitely will be back."
"Huge selection of vegetables, good choice of roasted meats, gravies and condiments."
"Always love the food!"
"The carvery had great choices in the meat available and the wide range of vegetables."
"Food amazing as always."
"The food was excellent as always, the staff were friendly and helpful."
Cons:
"Wasn’t impressed this time not enough meat and when we got gravy it was cold."
"The food was over cooked, burnt and really hard to chew."
"Food wasn’t cooked properly and the plates were dirty."
"Meat was tough 2 different colors of cabbage white and green why? Was really busy 15mins in the queue to get your lunch frozen green beans cauliflower hard as rock gravy tasted of flour nice mash and puddings."
"The meat was very well cooked but the rest of the food was not the best."
"The veg tasted awful. The hot plates were empty when we went to get food."
"Food cooler than I like. Atmosphere was ok, best part about it. Doubt I'll go back, till they shake a tail."
Service
Pros:
"Brad our carver was very cheerful and chatty, even at the end of a very busy day."
"Holly our server was lovely and helpful! Our carver Aaron was pleasant and helpful!"
"Service we received from our waitress (Jordan) was fantastic. She was very helpful."
"The two chefs who were serving were lovely and friendly and we did have some banter with them."
"The staff were very busy, but that didn't detract from a very friendly service."
"The staff were really Nice especially Kerry who served us She was Very nice and looked after us well."
"Our server was chloe she was so friendly and chatty which was so nice."
Cons:
"The service was absolutely appalling all the way through the night."
"Very stingy with the serving of meat, worst I’ve ever known."
"The service leaves a lot to be desired. While still having a full drink in front of me, I was asked three times if I’d like to pay, this is despite not being offered a desert."
"Food was bang on. Really busy at 5pm lucky we booked. However massively let down by a very rude and disrespectful member of staff towards my partner."
"The atmosphere around us was also terrible as we were surrounded by the biggest gobshi*es going."
"Too many people allowed in. It was very tight for space."
"However I wasn't Impressed with my server. She was rude, unhelpful and we barely seen her for the 2.5 hours we were there."
Atmosphere & Cleanliness
Pros:
"Had a meal here with my family. Great place. A home away from home."
"We will visit again very soon. Thank you 🙂"
"I really enjoy this Toby carvery. Have been to quite a few across the country and always find this has the best atmosphere."
"The excellent Shelly looked after all our needs."
"The place is very well organised for safety with reduced numbers and orderly queues."
"Place in general is very clean and tidy."
"Obviously recently revamped it was clean tidy and well decorated created a nice atmosphere even being very busy on a Bank Holiday."
Cons:
"The table we where seated at was filthy, table, the chairs and wall was splattered with food ect."
"Area where we were seated was freezing cold."
"The ceiling directly above my table... had quite a noticeable hole in the ceiling and was leaking rainwater."
"The atmosphere was awful, ruined our tea and I couldn't believe how unprofessional this restaurant is."
"The cleanliness had also improved greatly."
"The atmosphere wasn’t the best because a person in the next table was farting and the woman was shouting her head off."
"Clean and inviting, staff on hand if they're needed."
Management & Organization
Pros:
"Very good value for money."
"Ps the price was outstanding."
"The food, is amazing. Always consistent and delicious. Deserts are on point too 👍."
"Bonus was that although the price was excellent value we received an OAP discount which was not expected but very welcome."
"Absolutely spot on service."
"Love the atmosphere & just an all round great place to get together with friends and family for a good get together with real good food."
"The food is always great - easy layout and great option for refillable drinks."
Cons:
"The woman named Annabelle which is management I believe was incredibly rude to my two children."
"Waited 40 mins to just wait in the other q for a further 30 mins totally unacceptable."
"The only criticism was probably waiting 10+ mins for some fresh joints of meat & a new turkey to come out as they had all run out at the same time."
"We booked and arrived on time but had to wait 10 minutes in the bar before being seated."
"Soft drinks a complete rip-off."
"Instead of maximising sales at peak times, total wasters, get a grip, proper bad management."
"The queue for the food is absolutely unforgivable. Queued for half an hour and could feel the heat of the overhead lamps as we were crammed into a small queueing area."