Address: 92 High St, Slough, SL1 1EL, United Kingdom
Phone: +441753511700
Rating: 4.2
based on 183 reviews.
Customer Service
Pros:
"The Lettings Client Manager in the Slough office, Adam Ali, is a Great Asset to the Chancellors one of the BEST customer care services received."
"Jason Miller has been very helpful in our property finding journey."
"Chancellor’s Aroosa Zardari provided me with a very good professional service in the Lettings department."
"Bobby has been amazing at quickly letting my flat out (within a day)."
"He made the entire process seamless and stress-free."
"The transparency and frequency of communication has been a plus."
"Excellent Customer Service!!! I had the pleasure of dealing with Anna and George, they are true professionals."
Cons:
"I wish I could give a 0 rating."
"All in all I would not recommend anyone using Chancellors, the stress of working with them has left me ill."
"They never answer the phone, and when you do get through to someone they are from another department and will say that someone will call you back but you won't ever receive the call back."
"Do not do business with Chancellors! They rented out to me a property that was infested and unlicensed."
"Stay away from them! It will save you time and money."
"AWFUL and unprofessional, never contacting this agency again."
"They were unresponsive, negligent and ignored my many pleas to conduct health & safety checks and repairs on the property."
Professionalism
Pros:
"The team is so proactive and motivated to help however they can to sell your property."
"Kashan was very professional and knowledgeable."
"We have found him professional and trust worthy through out the process, we would definitely do business with him again, and would recommend him to other family and friends."
"Bobby Panesar was extremely professional and courteous in my dealings with him."
"Mitch has been professional, pleasant and contactable. A buyer was found in days and he has clearly guided us through the selling process."
"George Rai has provided outstanding service. He has been very professional and helpful."
"Very supportive staff with high level of professionalism."
Cons:
"Bad attitude with customer am going with my wife someone referred us for two bedroom flat."
"Not the best estate agent."
"I don't recommend this agency to anyone! i made and offer on the property I viewed and it was accepted in first week of Jan'18. I waited for the completion for 4 months as sellers was not responsive to my queries."
"No one picks up the calls no one informed us that the viewing cannot take place!"
"AWFUL would recommend you stay away from dealing with this place!!!"
"Would not even waste my time on these guys, they are so unprofessional and do not take anyone seriously."
"The team at Slough Chancellors have the organisation skills of teenagers."
Communication
Pros:
"I've been pleasantly surprised how easy Chancellors have been to deal with."
"I have booked a few appointments from the Agent 'Chancellors' and it was really quick and they have really understood my requirements and shared the exact details."
"The photos of our flat looked good on the various websites and we received offers from the very first viewings onwards."
"George was very good at communicating with us and keeping us up to date as he knew we were very excited."
"Not only professional but a friendly service too from all the team. Always keeping you posted and up-to-date."
"The communication was regular, detailed and clear and very much helped making decisions a lot easier."
"Chris and the team worked hard to ensure all viewings were done out of the way of our children and kept us informed of all the feedback from viewers so we got a general picture of how the house was being seen by others."
Cons:
"I wish 0 stars was an option! Chancellors are the worst agents in Slough."
"I decided not to go with Chancellors to sell my flat in Slough."
"I requested Chancellors to speak to the owner and help me to get the information in mid March'18 and they said they can't help I should only deal with my Solicitor."
"I also know one other person who left Chancellors as their service was very poor."
"The miscommunication was embarrassing with emails disregarded and even being lied to about contacting past viewers on the property."
"I had to call endless amount of times, to get them to answer."
"I still have not received any email or information in regards to the process of renting."
Efficiency
Pros:
"Bobby was a agent who helped us a lot with the sale of the house. Whenever we called or emailed him he would respond very quickly."
"To make it 5 star, they would need to be a lot more communicative and proactive."
"This is the second time we have used Slough chancellors lettings team!"
"From the helpfulness and professionalism that Scott displayed from flat viewings to assisting me to secure the offer on the property."
"The process was quick - a lot quicker than we had anticipated - with an offer being put in within two days of the house being marketed."
"My experience with Chancellors has been outstanding and I’m so grateful to have met such a down to earth, devoted, kind, professional individual who went out of there way to do everything they could for our company and his name is Scott Banton."
"Our experience with Chancellors Slough branch has been brilliant! Bobby and his team have been very professional, knowledgeable and supportive."