Dexters Maida Vale Estate Agents Reviews Summary

Customer Service

Pros:

• "Ryan at Dexters is highly recommended."
• "She is also easy to reach via email or phone, which is a necessity when searching for a new property."
• "Rudy at Dexters (Maida Vale) has just done an amazing job! He kept me constantly updated, was always available when needed."
• "Best estate agent I have ever dealt with! All of the lettings team cared and showed fantastic support."
• "The service provided by Dexters Maida Vale, in particular Hugh, has been very professional and in our view makes Dexters standout from its competition."
• "Dexter's in Maida Vale have been very easy to work with from the start in helping me secure my own flat."
• "Karishma’s energy, determination and expertise and ability to deliver results."

Cons:

• "Very poor responsiveness (it takes days to receive simple answers)."
• "We weren’t lucky at all with our previous property manager from Dexters to the point that we thought about moving out."
• "No handover protocol was drafted. The place was in poor condition against what was stated in the contract."
• "Had a very poor experience with the majority of the team here."
• "The management team are a shambles and they rely on young, unprofessional agents to show your property."
• "An agent from this Dexters branch offered me to view two properties then completely ghosted me."
• "I would highly recommend avoiding Dexters in Maida Vale."

Professionalism

Pros:

• "Manuela... proved herself to be very knowledgeable and extremely helpful and professional."
• "Tom Jacobs... was very friendly and answered all our questions, worries and concerns with detailed knowledge."
• "Adam took into consideration all the criteria I specified about the ideal flat."
• "Georgia handled all our inquiries with a combination of professionalism and genuine friendliness, we wholeheartedly recommend her services."
• "The team at Dexters Maida Vale were fantastic and extremely professional."
• "Karishma's professionalism, attention to detail, and prompt communication made the process seamless and stress-free."
• "I was really impressed by his thoroughness and professionalism."

Cons:

• "Would not work with them again."
• "Have dealt with many real estate agents but have never experienced anything as poor as this."

Communication

Pros:

• "Georgia from the Maida Vale Dexters branch. She has been efficient, reliable and kind throughout the process."
• "Georgia Windess has been so helpful, such a wonderful personality and a delight to speak too."
• "I confidently endorse Karishma as a reliable and dedicated real estate professional who goes above and beyond to ensure client satisfaction."
• "He was always quick to get back to me, and was good at keeping me in the loop throughout the process!"
• "The team were well informed and showed the utmost professionalism, responsiveness and were always willing to go the extra mile."
• "Camilla was the right person in Dexters to go to. Super quick with good communication."
• "She replied to emails and calls very swiftly which is extremely refreshing."

Cons:

• "Very poor responsiveness (it takes days to receive simple answers)."
• "An agent from this Dexters branch offered me to view two properties then completely ghosted me."