Tenpin Swindon Reviews Summary

Refurbishment

Pros:

• "It's been nicely refurbished, been modernised a lot since I last came!"
• "Tenpin looked completely different to our last visit. It was amazing!"
• "Wow, what great time we had. The place has had a good refit."
• "Haven't been up here for ages but the revamped look is great."
• "Recently refurbished, the bowling alley and arcade are great."
• "Newer, cleaner, and much lighter."
• "The place looks great, 32 lanes, lots of the latest arcade cabinets. Along with a few crane grabbing machines."

Cons:

• "Can’t understand with work of that scale going on why they didn’t close."
• "There is some building works going on inside at the moment so most of the arcade games are missing plus some of the pool tables."
• "Very busy, crowded and noisy, with extra noise generated from interior renovations going on during the day."
• "The place has just been refurbished but things don't work properly."
• "The complex is quite dated, it was like going back to the 90's."

Staff and Service

Pros:

• "Friendly, efficient and helpful staff, even though quite busy!"
• "Our host 'Star' was honestly amazing."
• "Fantastic staff service, Bar guys Chris and Jamie were just amazing, Chris was just so happy, And Jamie was just so nice making conversation with me."
• "The staff were all friendly coping as best they could with everyone."
• "Very welcoming staff with a positive attitude and welcoming smiles."
• "The staff here are very friendly and nice and they are Autistic friendly as I have Autism."
• "Helpful Polite staff with a smile on their face."

Cons:

• "The system seemed to be broken, as we couldn't skip a bowler and needed the disinterested lady on the reception desk to do it."
• "Overall the bowling alley was ok but the staff were really quite lazy and ruined the experience. Disappointing."
• "They quite often don't have enough staff to cover everything."
• "The bar service was atrociously slow and inept considering there was only about 20 people in there."
• "Staff were lovely, drinks are reasonably priced and the use of games is good."
• "Staff seemed unable to manage booking times."
• "Staff are slow and unhelpful they certainly look like they don't enjoy their jobs as not a smile in the house."

Price and Value

Pros:

• "Paid £17.10 for 2 games for 2 adults which I think was a fair price."
• "Service was quick and polite, prices for games and drinks are cheaper on a Tuesday and represent really good value."
• "Got a good school holiday deal where you get food and 2 games of bowling for a lot cheaper than just paying for 2 games alone."
• "Got a cheap deal with 1 game and a burger meal for £5."
• "Half price on Tuesday's, well maintained lanes, fair selection of balls & you can wear your own shoes."
• "Not a bad place to go for an evening out and more reasonably priced than in the past."
• "Excellent prices for Tuesday, HALF PRICE? for drink and bowling?"

Cons:

• "A little too expensive when the offers are not available."
• "To my horror I was charged £13, and a bit for 2 pints of Budweiser as its in bottles you will pay more."
• "Price of food is a little mental (£7.49 for nachos)."
• "Everything from the food to drinks are overpriced."
• "Bowling great fun, but bar prices well over the top and overpriced."
• "The actual price of bowling is really high without using one of the deals they usually have on."
• "Ridiculously expensive. Music enough to drive anyone to distraction from the machines, on repeat and really annoying."

Facilities and Cleanliness

Pros:

• "The bar is nice, quite spacious and the drinks prices are about normal."
• "The toilets were clean, and the ladies had plenty of cubicles, one including a baby change."
• "New seating and bar, serving a wide selection of drinks."
• "Digital scoring screen was fun and interactive."
• "The venue was nice and clean."
• "Good facilities, gaming machines, pool tables, air hockey tables and the like."
• "Large, well lit, functional disabled toilet, with a baby change table too."

Cons:

• "The toilets there are a disgrace, was hit with a wave of odor as soon as I opened the door to them."
• "Terrible terrible place, building site in the center of it all & ongoing and would not pass a health and safety test."
• "Toilets really need to be kept clean though, we chose not to use them!"
• "Most of the balls are in pretty bad shape with chunks knocked out of them, some of the screens need replace as you can't read them properly."
• "Half the arcade games were turned off."
• "Poor Covid practices. We cleaned the balls ourselves and despite being told only alternating lanes would be in use to ensure social distancing ended up with another family booking on the lane sharing the same ball feed."
• "The most covid-secure venue I have come across."

Food and Drinks

Pros:

• "Really good experience with the children."
• "Didn't have food but it looked and smelt good."
• "Absolutely amazing here can't wait to go again! Amazing set up food is really nice and freshly cooked love that they bring it to you when you want whilst playing."
• "Had my daughter birthday here, helpful staff, explain everything before it happened, good price for 2 hour 2 round for 8 kids, and choice of food and unlimited sweet and squash, worse money and time she really enjoyed it all, will recommend it."
• "The bar and pub food is really good and comes relatively fast."
• "The food here is very nice. could do with a larger menu and cheaper prices on food but other than that the food is great."
• "Totally different food to our last group visit. Nice and hot and plenty of ketchup, really nice for a bowling snack."

Cons:

• "The food is horrible, cheap food."
• "The food was dry and bland. The chicken wings had no flavour, the burgers were incredibly dry and we were missing some of the sauces we had paid for."
• "The quality of the food however was appalling."
• "Went bowling today and waited for our food to come out.. Cold chips.. Luke warm burgers.."
• "The food was a bit on the cheap side, I'd say quite overpriced for what you've been given."
• "After ordering they missed items off the order and I would advise not to eat the chicken burger, processed chicken, tasted nothing like chicken more like rubber."
• "The food was also rather bland, tasteless and took a while to come out after being ordered."

Atmosphere and Experience

Pros:

• "Overall fantastic atmosphere."
• "Great atmosphere."
• "Absolutely amazing here can't wait to go again! Amazing set up food is really nice and freshly cooked love that they bring it to you when you want whilst playing."
• "Overall a great experience for a relaxing day out."
• "This is an amazing place for kids, had a fantastic time playing ten pin bowling, had some food, which was really nice."
• "Great night out fun with many pool tables, pinball lanes, gaming machines, drinks and above all the atmosphere which is full of life."
• "The atmosphere is pleasant and familiar!"