The Mall Stockport Reviews Summary

Dentist and Dental Nurse Expertise and Care

Pros:

• "I had the best dentist Amar and dental nurse Hannah who I couldn’t recommend enough."
• "Had Implants and a bridge done, all was fine, painless and made to feel at ease by Phil (Dentist) and Lisa the nurse."
• "Phil and assistant Lisa were superb. I had a double implant, the initial drilling into the jaw bone was painless."
• "Great service, staff is polite, friendly. The dentist Phil is excellent, he made my crowns, I feel great with them."
• "So far so good, straight from my first visit, everybody made me feel extremely comfortable, they have been fantastic."
• "I was referred here by my NHS dentist... They are understanding, talk in terms that you understand, offer options and give you an opportunity to decide what you want to do."
• "I had two implants at the mall last year... Ellie who’s a lovely girl on reception Hannah came for me to see Amar the dentist. she’s very nice and works so very well hand in hand with Amar."
• "From my first consultation at Unidental I began to wonder what all the worry had been for. The team there are superb and from the moment I stepped in there I was feeling so welcome and relaxed."

Cons:

• "Terrible customer service. Much better and ethical dentists around. AVOID."
• "These cheaters advertised that you can have a free consultation before deciding to proceed with dental implant treatment. It's absolutely a scam."
• "No guarantee whatsoever on their implant treatment (they as your to sign a consent before the treatment)."
• "Extremely rude staff and dentist, they don't bother themselves explaining anything to you, making you totally lost and not assured about the treatment."
• "I’ve had quite a bit of work done on my teeth and never once felt any pain.The after care is very good. Every one is so nice and I have already recommended them to my colleagues."
• "Cannot speak highly enough of this team of people, from the moment I walked in the care and attention to detail was 1st class."
• "The prices they quote on their website are incorrect, and they even admitted this to me. The website states implants are £1350 per tooth but upon enquiry it turns out they start from £1700 per tooth."
• "I would not recommend this dentists at all unfortunately... They only care about sucking as much money from you as possible regardless of the mediocre results they are offering."

Patient Experience and Comfort

Pros:

• "The Mall has completely restored my faith in the dentist! Absolutely fabulous service from The Mall."
• "Amazing practice and wouldn't go anywhere else after years of substandard service. The staff are all lovely and friendly, super helpful."
• "A super experience so far! Bryony is extremely knowledgeable and makes you feel at ease from your very first visit."
• "I previously had a general discomfort towards visiting the dentist. Until I started in the Mall Stockport, the ladies who looked after me were Chloe, Hannah & Bryony and they made me feel so welcome."
• "Phil & the team at the Mall Stockport are fantastic & unlike any other dentist that I have encountered."
• "I have been going for 2 years and I’m so happy with my implants, the staff are kind and understanding if you are nervous, and honestly it didn’t hurt."
• "I was feeling extremely scared and anxious this morning about having a tooth extracted and the first stage of my implant started. I was booked in for an hour and a half appointment."
• "I cant tell you how happy I am with my implant - but the best part going to Unidental is the team of staff - Gabbi is always smiling, happy to see you, helpful."

Cons:

• "UNETHICAL & Fake Reviews. Don’t believe the reviews, they bribe you as give a £30 discount on your second visit for writing a good one."
• "⛔⛔Horrible by all means!⛔⛔ These cheaters advertised that you can have a free consultation before deciding to proceed with dental implant treatment. It's absolutely a scam."
• "Decided after 20 years to finally go and see a dentist and get my teeth sorted... Massive thanks to Nikita, Alejandra and Ellie for making me feel at ease while having my treatments done."
• "I recently had my two front failed crowns replaced with implants. I had everything clearly explained along the way and experienced minimal pain and discomfort."
• "I would recommend this dentist. Alejandra is a dedicated and caring professional dentist. I was greeted by Gemma who is friendly, welcoming and helped me through all options for implants."
• "Just completed treatment of new implants. From first appointment to the last I have been extremely impressed with all the staff who have been caring, accommodating and highly professional."
• "From start to finish this was a pleasurable process with everyone, weather that be a quick call to Gabby to confirm bookings, through to sitting down with Gemma to build a plan of action for what was to come."
• "I couldn't be happier with how amazing the service is and how upbeat the staff are, every visit I'm greeted with a great smile and conversation with the receptionist Bryony."