Brighton Dental Clinic Reviews Summary

Staff and Service

Pros:

• "All the staff were so helpful and friendly from the time of booking to the end of the procedure."
• "Everyone there always seems so happy that you come away feeling you've just had a jolly good catch up with friends."
• "Everyone has been super-nice and earned my confidence with professional proficiency and advice."
• "The staff without a single exception are extremely friendly, professionals and they took care in every single aspect in terms of counselling, treatment and care."
• "The staff at the clinic made us feel welcome and the dentist, Dr. Michael was extremely polite, very professional and knowledgeable."
• "They always made sure I was comfortable and explained the procedures in great detail."
• "The rest of the team at Brighton Dental clinic are super friendly and helpful."

Cons:

• "Two receptionists, one booked in and told to sit... all I could hear is eating and talking and listening to heart fm, which is awful waiting room radio..!"
• "In a subsequent visit, subjected to an almost sadistic examination by their periodontal specialist who really hurt me!"
• "I told now 3 of them I cannot wait more as I'm very uncomfortable waiting and I'd like to cancel.. they refunded..with no concern why."
• "Just like to add, why didn't they tell me sorry for delays and I just found them to busy eating and talking to consider new customers, waiting area unpleasant. Receptionist rude."
• "As a new customer who hasn't been in a very long while...it was horrible for me and I didn't even see a dentist..!!"

Treatment and Results

Pros:

• "I’m very happy with my result."
• "Ilias and his team were great and I am so happy with the end result."
• "The result is fantastic - and people who have known me for some time couldn't be more complimentary."
• "I'm extremely happy with the end result."
• "I am really pleased with the work done on my teeth!"
• "So happy with the end result, 100 times better."
• "I am thoroughly impressed with the results of my Orthodontic Treatment."

Cons:

• "I'm a little concerned about the advice I received."
• "I was left with a hole in my tooth after a filling here which the dentist said he couldn't see even though I could feel it with my tongue."
• "I just worry about people who hear the first bit of advice, and pay a lot more upfront than they may actually need to."

Professionalism and Expertise

Pros:

• "I cannot recommend Ilias and all the staff highly enough for their expertise, knowledge and kindness."
• "Illias was incredibly warm and welcoming, taking the time to listen to what I wanted."
• "Ilias is always professional and kind, he guided me through the treatment to give me the new smile I had longed for."
• "Having an extraction followed by multiple visits including scans impressions check ups and finally an implant was made all the better due to the reassurance and friendliness of Ilias and his staff."
• "Ilias Tzampazis is a fantastic dentist. I have had implants, crown replacements, essential work and some cosmetic dentistry."
• "Dr Lynsey has always made me feel comfortable."
• "Dr. Lynsey Crothers did a fantastic work on my smile, and she always explained sufficiently each procedure and my different options."

Cons:

• "This practice requires advance fee payments before it will make any bookings."

Facilities and Environment

Pros:

• "The clinic is very inviting, modern and clean."
• "Lovely clean and modern facilities."
• "The Clinic is spotlessly clean, hygienic and staff go the extra mile to help you each and every time."

Cons:

• "Two receptionists, one booked in and told to sit... all I could hear is eating and talking and listening to heart fm, which is awful waiting room radio..!"