Shanghai 1814 Restaurant Reviews Summary

Food Quality

Pros:

• "It was the best Chinese food I have ever eaten."
• "All those dishes I ordered were delicious."
• "The food was very fresh and full of colour, cooked just right."
• "The food quality was good overall."
• "This reminds me of the restaurants I visited in Beijing with the private dining rooms along the side. The food is excellent."
• "Really lovely atmosphere, staff very attentive and delicious food."
• "The best Chinese restaurant I've ever been in."
• "The food was phenomenal. So many tasty dishes that were evidently all cooked fresh."

Cons:

• "Not safe for any allergy sufferer! Do not eat here if you do."
• "Food was good as it should be for the high price."
• "Nice decorated place but the product you get for price is a rip off."
• "Crab soup is water with lot of sweet corn and corn flour to thicken up."
• "The tofu ma-po hot pot, and it wasn't spicy, 'spicy' is in the name of the dish but was absent in the flavour."
• "Food was good but not outstanding except for the Mongolian beef dish which was delish and unusual."
• "The beef was quite tasty."
• "The food was ok but not outstanding."

Service

Pros:

• "The servers were amazing."
• "The service was brilliant- all staff were really friendly."
• "Service is always impeccable! Have been on 4 different occasions now, always consistent."
• "The staff are very welcoming, efficient and polite."
• "The service was great. I would definitely go back."
• "The staff were brilliant, food and drinks were ordered within 10 mins of being seated."
• "Very nice restaurant. Food was amazing, service amazing."
• "The staff went above and beyond to ensure we had a memorable evening."

Cons:

• "Maybe the service could be improved since it felt a bit too long waiting times between different courses."
• "Service was terrible sadly, despite at least 4 staff members standing there doing nothing."
• "Service was good but possibly a little too swift in that they were hovering over our table constantly."
• "The service attitude of this restaurant was very bad, the waiters were suspected of racial discrimination."
• "Had a lunch here with my husband for Valentine’s Day. It was our first time and we were not disappointed by the food. It’s very good although quite pricey. But the quantity are generous. The place is also very nice and cosy. However the service could be improved and be more friendly considering it’s quite a fancy place."

Atmosphere and Decor

Pros:

• "The decor was brilliant and beautiful to see."
• "It has nice private dining rooms, advanced booking recommended."
• "In addition, need to mention the nice atmosphere and beautiful interior, all restaurant is decorated with sakura tree blossoms."
• "Stunning atmosphere at this restaurant, oriental pattern with a deep amber hue."
• "This place is 5* the atmosphere was relaxing."
• "The atmosphere and aesthetic is really wonderful."
• "This restaurant left me speechless honestly. The authenticity of Chinese food and the added aesthetics to make it look like a snap out of China itself."
• "Stunning place... we were tempted in by the beautiful building, lit up from the outside and chandeliers shining on the inside it was irresistible."

Cons:

• "Generally- beautifully made for your eyes and heart, guess the price you pay isn’t just for food which is fear."
• "After 6 p.m., the lights are dimmed to a point where you can't see what you're eating or read the menu."
• "Nice historical building built first open in 1814. Hence the brand name, Shanghai 1814. The high ceilings with huge glittering chandeliers hanging down make customers feel dining in a palace. Very attractive paintings round the wall especially those Chinese ones upstairs plus the cherry blossoms tree laid behind the entrance brighten up the atmosphere."
• "The whole staff do everything to make your experience as perfect as possible, from the man on the door taking your temperature, to the guys clearing your table."