Hunters Estate & Letting Agents Shoreditch Reviews Summary

Customer Service

Pros:

• "Absolutely outstanding service from the Hunters team."
• "Yiota from Hunters has been a real asset as my property manager."
• "Irsah has been there every step of the way to assist in the navigation of leasing a flat."
• "My faith in estate agents has been restored! Raz, Paulo, Jade and the rest of the Hunters team have handled the whole rental process for my property in an exceptional manor."
• "Paulo Santana worked out of hours to get our offer in as quick as possible on our new property."
• "Paulo was so helpful and very responsive to messages."
• "Aysha Iqbal answered all our questions which put our worries to rest."
• "I've been in contact with a number of estate agents during the course of my search. But Gokhan Evlat has stood out, from everyone."

Cons:

• "I expected a wide range of issues that were left unaddressed."
• "My property manager was Juliana Santana who was just didn't help whatsoever."
• "My deposit just been held for no reason, and could not find her to give any info on that."
• "Interesting how it took Hunters less than a day to respond to a Google review when it took them 5 days and multiple calls to pick up on single email."
• "I really wish I had the same experience with Hunters as everyone above. Mine has been dreadful."
• "In general hunters seems to be a pretty dishonest estate agency."
• "The team is super unfriendly... and never responded on time, they raised our rent without any warning."
• "Bad service never use them ! , they never deal with issues on time on demand."

Professionalism

Pros:

• "In this day and age true professionalism is hard to find and the Hunters team manage to display it with ease."
• "Gokhan is a very professional person."
• "Her professionalism and friendliness has made this process a lot less stressful."
• "Polite, responsive, communicative. My questions were always answered in a timely manor and I really felt I was able to trust them to do the job well."
• "Thank you to Aki from Hunters Shoreditch for finding a wonderful flat and helping me to sort out everything!"
• "Had a great experience with Paulo finding my new apartment. He was responsive, kind and understanding."
• "I had a great experience at Hunters!! :) Our agent, Paulo, was so kind and helped us find the perfect flat!"
• "Hunters are a very professional and efficient company. Especially Keeley, she deals with any questions or issues we have straight away."

Cons:

• "I expected a wide range of issues that were left unaddressed."
• "The heating broke down during the coldest days this winter for almost a month and now I have been left without a working shower/bath also for about a month."
• "Juliana took advantage of us by lying about the move out date which was clearly communicated by email."
• "The majority of the information given to us was false."
• "When we decided to move out, they suggested we let them hire cleaners on our behalf and that it would cost up to £X."
• "AVOID IT WHILE YOU CAN! The team is super unfriendly... and never responded on time."
• "Run by a fraudster Raz Rafiq. Him and his family are con artists who take your hard earned money and give you nothing in return."
• "When we move in, we notice that the balcony has not been cleaned and is full of dried leaves and twigs."

Efficiency

Pros:

• "Aysima has been very effective with viewing and offer process that followed - really efficient communicator."
• "Within 2 days of instructing Hunters, not only did they rent my vacant property, they achieved 10% above what my previous agent suggested."
• "Paolo could not have been more helpful when we were looking for an apartment in London."
• "I was a bit worried and stressed about house move but the staff at Hunters have been very friendly and helpful and made the all process very smooth."
• "I have asked Raz and the team at Hunters to take care of letting my property for many years. They are always helpful, professional, extremely knowledgeable and completely reliable."
• "Thank you to Aki from Hunters Shoreditch for finding a wonderful flat and helping me to sort out everything!"
• "The staff are really helpful and they helped me out a lot with trying to find the perfect property that catered to my needs."
• "The staff are very responsive and could not have asked for better service from Melvin when looking for properties."

Cons:

• "My deposit just been held for no reason, and could not find her to give any info on that."
• "I really wish I had the same experience with Hunters as everyone above. Mine has been dreadful."
• "In general hunters seems to be a pretty dishonest estate agency."
• "Bad service never use them ! , they never deal with issues on time on demand."
• "I was worried about moving into my first flat alone. Hunters were really helpful in helping me find my dream home in central London."
• "AVOID IT WHILE YOU CAN! The team is super unfriendly... and never responded on time, they raised our rent without any warning."
• "Run by a fraudster Raz Rafiq. Him and his family are con artists who take your hard earned money and give you nothing in return."
• "When we move in, we notice that the balcony has not been cleaned and is full of dried leaves and twigs."