Brodsworth Hall and Gardens Reviews Summary

Staff and Volunteers

Pros:

• "I would give 10 Stars for the staff who were very kind and friendly."
• "It was staffed by the most friendly, approachable and knowledgeable volunteers."
• "Staff are really friendly and helpful, the parking staff in particular."
• "The staff were knowledgeable about the house and grounds, and there's lots to explore in the gardens."
• "The staff were knowledgeable and were quick to answer any questions."
• "The volunteers in the house were knowledge and helpful regarding the history surrounding the house."
• "The English Heritage staff and volunteers are so knowledgeable and friendly."

Cons:

• "I would not go back & i wouldn't recommend this place, mainly due to the staff attitude."
• "All the volunteers inside the hall are not aware of what 'customer service' is."
• "Some of the staff in the cafe are quite ignorant and gave you the impression they didn't want you there."
• "Found one of the cafe staff (an older lady) quite rude."
• "Unfortunately the lady who served us was rather rude, & snappy."
• "The lady when we arrived asked if we were members, when we said no she made us feel like it was hassle that we was there."
• "Garden is the highlight but the service inside the hall is pretty awful."

Gardens and Grounds

Pros:

• "Enjoyable time spent here walking around the beautiful well kept gardens with spectacular views."
• "The design of the garden has made full use of the topographical features of the area, turning the former limestone quarry into an ornamental landscape."
• "Beautiful garden with immaculately clipped topiaries and a Victorian sunken garden."
• "The gardens are very well maintained and a pleasant walk round."
• "The gardens were immaculate -due to the care of the gardeners."
• "Absolutely beautiful and very well maintained."
• "The gardens are beautiful and lovingly tended."

Cons:

• "We then decided to take a walk around the gardens, but the cold weather & icy path’s didn’t put us off."
• "Some of the areas are inaccessible to people with mobility problems which is a shame."
• "Queues are long for cafe and prices are a rip off."
• "But there is a slighty dark history to this estate, as it was originally purchased by Peter Thellusson in 1791 who made alot of his wealth through part-ownership of slaving ships in the transatlantic slave trade."
• "Restrictions meant children had to stand back and it wasn't as interactive."
• "For some odd reason there were only two high chairs, in the whole of restaurant, despite there being an event on to see Santa."
• "It can be a bit tricky in places with a pram."

House and Interior

Pros:

• "Just how hauntingly beautiful the interior of the house was."
• "Inside the mansion is a beautiful curation of antiques from previous owners."
• "The house itself is enormous and there is so much to see."
• "The house has so much history really interesting to look around."
• "Room after room of amazing furniture, ornaments and keepsakes."
• "The house has been beautifully preserved and has been kept as it was when it was vacated showing how they lived in those times."
• "The house is well preserved and the history is explained by the volunteers in the best possible way."

Cons:

• "Some of the rooms were shut due to low volunteers."
• "Unfortunately we could only see the downstairs on the day we went because there was not enough staff to open the upstairs to visitors."
• "The house was only downstairs on my visit due to low volunteer numbers unfortunately."
• "The hall itself is currently closed due to Covid 19 regulations, but the grounds and gardens are open if you pre-book a ticket, and are beautifully kept."
• "But unfortunately we couldn’t go inside the house which was disappointing."
• "Inside was dressed for Father Christmas and prepped for winter, so no tours are allowed."
• "The house was only open downstairs at the time we went in and frankly I wasn't impressed, it was quite dark and dreary looking inside."

Cafe and Food Options

Pros:

• "Cafe on site, note light bites served until noon and then lunch menu is on."
• "The cafe is excellent and there was plenty of seating even for inclement days."
• "Drinks and ice creams available outside and a tea room."
• "There is a cafe serving lovely food along with a gift shop and second hand book shop."
• "Service in the cafe is quick and the staff friendly. Our cream tea was delicious."
• "Tea room serves delicious food but loads of space for picnics too."
• "The tea rooms were great, friendly staff with good choices for snacks and meals."