"Brian is so caring and considerate during your most heart wrenching time."
"Brian showed us so much empathy allowed, me, my wife and daughter to openly show our grief without judgement."
"Brian is such a lovely man and truly understands the heartbreak of losing an animal family member."
"Brian is a wonderful caring man with a genuine love for animals."
"Brian is so compassionate and understanding of your loss."
"Brian is an amazing man makes people feel so much better when they are at their worst time."
"Brian was very compassionate, treating Jack with dignity and respect, and did his very best to take our mind off the traumatic day we were enduring."
Professionalism and Respect
Pros:
"He has treated my animals with the utmost respect and love."
"You can trust Brian to treat your pet with the respect and dignity he/she deserves."
"Brian treated our little man with respect and dignity and did everything he could to make things the best they could be."
"Brian is definitely in the right job at such a heartbreaking time he made My boy Bronson's passing a little easier to bear."
"Brian is a real credit to the business and you know immediately that he's an animal lover first, and business person second."
"Brian was kind and welcoming. He treated Jenson with the upmost respect and dignity."
"During what could have been an awful time Brian dealt with Dora with the utmost respect and dignity."
Service Quality
Pros:
"The whole set up is fantastic and you can wait while the process takes place."
"We could not wish for better or a more professional service."
"The service he gives is exceptional and you feel so comfortable with him as there is no rushing you or no pressure about anything."
"All pets at peace is a calm tranquil place."
"All Pets at Peace is the most professional set up I have ever seen."
"The service Brian provides is to such a high standard you have to experience it to understand just how good it is."
"It's the only place I know of that you are guaranteed to get a 100% private, personal cremation for your beloved pet."
Personal Touches
Pros:
"The little, unexpected, personal bits that were included have meant the world to us."
"The memory bear was definitely a good choice, my boy was always wanting cuddles so now I can cuddle my bear and feel close to him."
"On leaving Brian handed me a bag with a poem and a card in it. Both of which are a special touch."
"Special touch was the lock of tiggs tail."
"Provides closure to get near enough 100% of their ashes and the little touches Brian provides such as a name certificate with a small bit of all the colourings of the fur."
"The little touches like the certificate and poem we were given all made it extra special."
"We took her ashes home, and I even got a print of her paws to remember her by."
Availability and Accessibility
Pros:
"I can not tell you the relief that came over me when I rang Brian after 5pm and he answered promptly and said we could take Sunny to him bear in mind this is a bank holiday and this wonderful man gave up his whole evening to put our boy to rest."
"Brian was incredibly accommodating so that we could come over from Lincoln and get my beautiful girl cremated the same day."
"Once was Easter Sunday - Brian does truly make himself available 7am to 11pm 365 days a year."
"Brian had no hesitation in collecting our LoLo within half an hour."
"He was great, fit us in late and at short notice."
"Messaged Brian at 23:34pm, on a Friday, to ask if he would cremate our disabled pet goat that we lost suddenly. Brian replied immediately despite the time."
"Thank you for being available today when we are all in difficult times."
Value and Options
Pros:
"Prices are affordable and not scandalous unlike vets surgeries."
"I was pleasantly surprised with the different options available too and my girl is now in a vessel very fitting for her, that I can continue to hold dear for many years to come."
"All pets at peace have a wonderful array of urns, and keepsakes, from the more traditional caskets, to the more ornate urns that you can put on display."
"There are options for all budgets and you aren't 'up-sold or pressured' there are extras available should you wish."
"There are so many options for urns and keepsakes and so many ways to remember your pet."
"Lovely selection of urns to chose from and for a really good price."
"There is a whole range of urns and tributes to choose from."
Cons
Cons:
"Just a few words about your service with Bronson my wife and I are totally devastated how you treat our pet."
"You should not have took him through that door where obviously the cremation takes place."
"Brian proceeded to pick Tilly up off the scales she was laying on by all 4 paws with no respect at all."
"All we wanted was 2 minutes in that at rest room with our Bronson we will never forgive you for that."
"My friends family dog had passed away today unfortunately & they decided to contact pets at peace they dropped there pet off and then decided that wasn’t there choice and wanted too take him home to bury him on there OWN land and he’s was so rude and was rough handling there beloved pet."
"He removed all the blankets we had taken her in to then discover upon weighing her again he was actually wrong and that he had now needlessly scared me for life."
"In my eyes you’re a money grabbing rushing heartless monster."