Las Iguanas - Bristol - Harbourside Reviews Summary

Service

Pros:

• "Our Server Stefanie was amazing. Excellent customer service skills and very attentive."
• "The staff welcomed us warmly and provided attentive service."
• "Staff very friendly and helpful."
• "The staff could not do enough for us, it does get busy but they cope very well and we were not kept waiting for a table."
• "Staff were attentive. Would recommend to friends and family and will be returning soon."
• "Our waiter Peter was very helpful and friendly and brought our drinks out quickly."
• "From start to finish we had amazing service from a friendly welcome to amazing table service."

Cons:

• "The waitress had a bit of an attitude problem & the toilets were a mess."
• "The waitress was awful at her job made all of our table feel extremely uncomfortable because of her rude attitude."
• "However, when we were there the service was mediocre at best, as we often felt ignored, specifically when they actually ignored me asking for another drink."
• "The manager is very hostile."
• "Sadly, Carlos was very condescending and rude, overall he was very unwelcoming and made us want to leave."
• "Service was very slow for drinks, meals and clearance, but it was quite busy."
• "Service at the bar was basically non existent and although our waitress was kind, she was clearly fighting a losing battle."

Food Quality

Pros:

• "Food was a good standard, arrived in quick time."
• "The food was great, the cocktails were of a very high standard compared to a lot of other brunches I've been to."
• "I got the Cuban Sandwich with Cava fries - both were very good."
• "The food was also very nice."
• "Fantastic food and great cocktails!"
• "The food is great. Amazing GF, vegan and vegetarian menu."
• "The food here is excellent."

Cons:

• "To be fair the food was fine, but the cocktails were disgusting, super sweet and undrinkable, we left them."
• "The food is probably the most awful I’ve had."
• "However, the chicken we ordered was rubbery and was grisly like it's had been defrosted badly and banged in a fryer."
• "One or two were a bit disappointing ie the mushroom quesadillas were very dry."
• "The food was average and not worth the full amount."
• "Food was ok but only got one enchilada for £14 - not much filling and dish was only luke warm."
• "The food was definitely not worth the money."

Value

Pros:

• "Really like that there is a wide selection of not only cocktails, but spirits and mixers too, available within the price of the brunch."
• "Its great value as the cocktails are 2 for 1 and the food was tasty so I can recommend."
• "We really got our money's worth in drinks!"
• "Great value for the price."
• "The two for one cocktails made the drinks good value so long as you bought two at a time."
• "Bottom brunch is great value, 9 cocktails for £30."
• "They offer 2-for-1 cocktails all day, every day."

Cons:

• "The food portion is too small for the charged price."
• "Sometimes it took quite a while to bring the drinks we ordered over to us."
• "The food was average and not worth the full amount."
• "It's a bit pricey but the food was delicious so it's fine some time as a nice treat."
• "And the prices are very dear, especially for the quality of food served. I would not recommend."
• "Food and drink very pricey for what you get, used to love coming here but not anymore."
• "Food portions are far too small for the price."

Atmosphere

Pros:

• "Really nice atmosphere, and different food!"
• "The ambience is really nice as well."
• "OMG go go go! This place does not disappoint! Location, food, drinks and staff all fantastic!"
• "Good atmosphere, if a little loud at times."
• "The atmosphere in the restaurant is very relaxing."
• "It was a great location to be sat outside and a good atmosphere."
• "Lovely meal out. Good atmosphere, tasty food, really cheerful happy vibe in the place."

Cons:

• "The place was so loud that you could not hear yourself think!"
• "It's been recently refurbished but toilets let it down big time."
• "The atmosphere is a bit dead."
• "Atmosphere is terrible couldn't ever hear the waiter as the music was blaring so loud."
• "It got very busy halfway through and it was SOOO loud, myself and my friend were literally shouting just to hear each other."
• "Another thing was the volume of the music being played. It was at a level where you could not have any conversation. Way too loud."
• "Well let's see, if I was told I'm going to have to wait an hour for my food, the music and noise will be so loud that my ears will hurt, then.... Yeah, I'd probably given this one a miss."