Hammond Opticians Reviews Summary

Range of Frames

Pros:

• "Being an independent optician means that they can offer a fantastic range of frames which differ from the ‘chains’."
• "The choice of frames are far better (and very different) to other opticians."
• "There is also an amazing showcase with a beautiful range of glasses in all styles and colours to suit your requirements."
• "There has always been a selection of glasses that are to my taste available."
• "The range of frames and lenses is comprehensive and contemporary."

Cons:

• "Don’t waste your time or money with Hammond Opticians in Enfield."

Customer Service

Pros:

• "There is a very friendly atmosphere as soon as you walk in the door."
• "The expertise, professionalism and friendliness is second to none."
• "Always welcoming and polite staff."
• "The rest of the team are all very welcoming and helpful and friendly."
• "All his support staff had very high levels of customer service in a friendly manner when choosing glasses."
• "Everyone is professional, courteous, efficient and provide a highly personalised service."
• "Everyone there is friendly and helpful and I've always been given honest advice."

Cons:

• "The left lens was not aligned well so I followed up many times to get it corrected but was never done properly."

Technology & Equipment

Pros:

• "They had all the equipment necessary and were able to manage all the required tests."
• "They have plenty of the latest kit to make more accurate diagnosis."
• "They do invest into the latest technology specialist equipment which is equally important."
• "Mr Lakhani takes the greatest care to explain the whole procedure, using the latest technology."
• "Using the latest technology designed to detect the slightest problem with your eyes."
• "The examination takes about an hour, uses the latest technology and is done by an experienced professional."
• "All the technology used in the practice is the latest and Deven is honest and informative."

Cons:

• "I don't agree with most of the reviews here."

Professionalism & Expertise

Pros:

• "The experienced opthalmologist was excellent and explained all the tests to me so I could understand the complexities of my eye prescription."
• "Hammond Opticians is staffed by a highly skilled, friendly, professional team, led by Deven."
• "Having visited many opticians over the years I’m impressed with the level of care and advice I received."
• "The service I experienced here was extremely good and totally professional."
• "Every eye test I have, is detailed and thorough and I am kept fully and clearly informed throughout the process."
• "Deven, the optometrist, thoroughly explained the comprehensive eye test at each stage."
• "I especially valued the very high level of expertise and professionalism of Deven, the Optometrist."

Cons:

• "More expensive than your average high street optician but a completely different experience - totally worth it in my opinion."