Milestone Reviews Summary

Food Quality

Pros:

• "The roast dinners were large and very well cooked."
• "The food we had was lovely, fairly priced and the staff were welcoming and friendly."
• "The portions were generous, and the food was really good."
• "Wow just eat here tonight great value for money burger and a pint for £8 fab food."
• "The food tasted great."
• "The food that was cooked beautifully and tasted delicious and great value for money."
• "The food was excellent and all arrived nice and hot."

Cons:

• "It was that bad I had to stop at the chip shop on the way home ruined our day."
• "Never order a steak from here though it was tough, gristly and barely edible."
• "Soup was unbelievably bland."
• "Sunday Lunch was very poor, and the restaurant was only a third full, if that.... Food took near to a hour to arrive and was of a poor quality also."
• "Had steak, my wife had lasagna. Both came out well over done."
• "The food is a joke, straight out of Iceland, overcooked, poor portions."
• "The food was very bad - overcooked - sauces weird."

Service

Pros:

• "Service was prompt and excellent."
• "Service at bar was great."
• "The service at the Milestone Pub was also fantastic. The staff were friendly, attentive, and made sure that we had everything we needed throughout our visit."
• "The welcome we received was tremendous."
• "Staff very welcoming, plus tables clean and well prepared, allowed us time to settle down before ordering, much appreciated."
• "Staff are very polite and friendly and informative too."
• "The staff couldn’t do enough to ensure our visit was a pleasure."

Cons:

• "Heard other people asking for things that were also not available."
• "Customer service was absolutely shocking."
• "Nice food but unfortunately the service is always poor, they never have enough staff on."
• "We did complain but really were ignored"
• "The service was appalling here because staff just didn't seemed bothered about their customers."
• "We were left wondering why we were not being attended to for long periods of time!"
• "Service was fairly slow as not enough staff."

Atmosphere

Pros:

• "All in all this was a well rounded experience in comfortable surroundings."
• "Overall it was a pleasant atmosphere and will come again."
• "Loved sitting outside in the garden, in the sun."
• "Nice atmosphere and friendly staff."
• "The atmosphere was amazing."
• "It's a great atmosphere. Staff are very accommodating and welcoming."
• "Wonderful atmosphere as well as the internal decoration of the pub/restaurant was beautiful."

Cons:

• "The restaurant was freezing. Food went cold quickly."
• "We were sat beside the pizza oven which was hot and noisy."
• "Right by the access road and a housing estate, one doesn't come here for the views."
• "Gone severely downhill just recently, it's a real shame since this was a regular spot for us!"
• "All our food came out cold...very busy and over crowded."
• "All our food came out cold...very busy and over crowded...the outside door where everyone went into the garden to smoke was banging every other minute."
• "Service is terrible, staff are not inviting or friendly, waiters disappear before you've finished placing your order."

Value

Pros:

• "For the price if you want a quick bite to eat I would say it's worth it and we felt welcomed by the staff."
• "The prices are in keeping with the area, so low so not all poor just ok"
• "The food is always good too and at a price that is not going to break the bank."
• "Good quality and delicious roast for such a reasonable price!"
• "The portion size is very good for what you pay."
• "Outstanding meal. Bought 2 main meals and 2 drink for just over £20."
• "Has 2 meal for 10 pound. Just the right amount of food and it's the best meal I've had in a long time."

Cons:

• "Only issue was that the sausages on the mixed grill were slightly undercooked."
• "A pint of cider, fish chips mushy peas & 2 slices of bread. £17.10. Very expensive for what I got."
• "We have just one complaint that the drinks are quite expensive so please bear this in mind if you're on a budget."
• "The most expensive awful food."
• "For what they are charging I'm surprised they are still in business. 8 quid for a pint and a coke?"
• "Asked for malibu and coke - unbelievable to charge separately and so much."
• "Charged £3.45 for malibu and £1.70 for coke."