The Bear Hotel Reviews Summary

Category: Hotel

Address: 63 High St, Cowbridge, CF71 7AF, United Kingdom

Phone: +441446774814

Rating: 4.4
based on 147 reviews.

Accommodation

Pros:

  • "The rooms are opulent, with every amenity."
  • "Room was very nice with a patio area and free parking was a bonus."
  • "Very nice small hotel, friendly staff, clean and comfortable beds."
  • "The room was decent - the 4 poster bed added a touch of class to the room."
  • "Beautiful hotel on the main street in Cowbridge. Lovely bedrooms, exceptionally clean with very comfortable bed for a good night's sleep."
  • "This 14th century coaching house has cosy comfy rooms with four posters."
  • "The courtyard room was very clean and welcoming, especially for your dog with bowls & bedding provided - massive help."

Cons:

  • "We booked a table in the restaurant for my wife's birthday. But as we were only a table of 2 they placed us on the left where the tables for 2 were squashed in a long row."
  • "However, the WiFi was unusable."
  • "There was also no bath in my room, only a shower, but other rooms might have had them."
  • "Rooms horrendous and overpriced."
  • "No aircondition, not possible to open windows (some idiot painted the frames and stuck together.)"
  • "Bright lights from outside shining into room all night."
  • "Only one downside was the squeaky floorboards coming from upstairs."

Service

Pros:

  • "Every member of staff were brilliant, my daughter cut her toe, and zara, sorted the bleeding and made her comfortable and made it all better."
  • "The staff were smashing too. Diane and co, very efficient."
  • "Service was very good with friendly and chatty staff."
  • "Had a meal with friends, excellent, prompt service, from friendly and efficient staff."
  • "Staff went out of their way to look after our party."
  • "Staff a friendly and welcoming."
  • "Staff have all been extremely helpful and polite."

Cons:

  • "Service was so slow - waited more than an hour for our meal."
  • "At the end of the night the reception staff couldn't be bothered to ring for a taxi when asked."
  • "There was also a long wait for food."
  • "Poor and unfriendly staff."
  • "Waitress had scruffy appearance with some sort of scarf tie in hair amongst unkept hair."
  • "Seemed like the staff were under a little pressure running around."
  • "The bar men were fine, the young female servers were excellent but their supervisor seemed to have something else on his mind, either impatient or unhappy about something."

Food

Pros:

  • "The food was quite excellent, quality ingredients used and perfectly cooked."
  • "The food is fantastic and the menu covers all aspects of culinary requirements."
  • "Excellent experience. Great food, great choice, great service, and the Icing on the cake, a round table."
  • "The meal was very good."
  • "Our meals were as described and exceeded expectations."
  • "Food was good and set us up nicely for the journey home."
  • "The food was delicious and good quality both breakfast & dinner."

Cons:

  • "What a disappointment!! Myself and my husband been going to this hotel for a good couple of years, but yesterday we booked for a lunch, we ordered a Turkey traditional dinner gosh what a disappointment."
  • "The standard of food has dropped considerably, none of it looked fresh and it was lukewarm."
  • "Sandwiches 9 pounds thick bread scant filling."
  • "The gammon was of questionable quality and single the potabello mushroom wasn't much bigger than a 50 pence piece."
  • "Food v poor, meat tough, pudding tasteless, overpriced, service dreadful."
  • "The gluten-free option was ridiculous- the cakes had clearly come out of a packet from a supermarket."
  • "The food is also relatively expensive, especially considering the meringue is over £8, which is ridiculous!"

Accessibility

Pros:

  • "Wheelchair access."
  • "The staff were lovely in explaining the menu and drinks, and were very accommodating to my grandparents’ needs."
  • "Superb parking. Easy access."
  • "Very good social distancing setup in the beer garden out the back."
  • "Parking acceptable but can be tricky."

Cons:

  • "Not really a family venue."
  • "Other tables in the courtyard have to have food ordered at the bar inside, which is not ideal for those with disabilities."
  • "Also there were several steps to get to the garden, this was not ideal for both of my disabled grandparents."
  • "No wheelchair access for the disabled. No ramps neither fixed or temporary."
  • "If you want to use the restaurant or anything else and you use a wheelchair or mobility aid forget it, there are steps everywhere and no portable ramps."

Value

Pros:

  • "Great pub and venue. We were there for a family wedding. Staff and organisation faultless."
  • "Absolutely 💯 recommend 💯 Superb hotel."
  • "Prices are reasonable for the area."
  • "Nice pint to accompany. About £35 per head including drinks. Well worth it."
  • "Bar prices not the cheapest but acceptable."

Cons:

  • "Also charged £19.00 for a glass of rose blush and 1 pint beer on arrival!"
  • "£170 is a strong price for that experience."
  • "For the drinks and x 2 roast dinners cost £53 which I find very expensive for pub grub."
  • "Berry mess, which it was. On a side plate no attention to the presentation and for 7.95£ not even poor value nearly extortion for something the size of a serving spoon."
  • "Although a lovely hotel the food was overpriced."

Location & Atmosphere

Pros:

  • "What an absolutely stunning location for a wedding, the cube is a lovely cocktail hour space and the main dining/dancing room with the outside patio is perfect."
  • "Nice atmosphere and setting."
  • "Enjoyable few hours in the courtyard of the Bear Hotel as part of the Cowbridge food festival."
  • "The building has lots of character and decor suits the location."
  • "The Bear Hotel was is an excellent place just weather you just want to sit in the beer garden having a beer."
  • "A really old atmospheric pub in the heart of cowbridge."
  • "Cowbridge itself is a nice pleasant place to visit."

Cons:

  • "The only issue is that there was some issues with organisation in terms of what food came to which tables."
  • "The tables were bright white which caused my grandmother’s severe migraines to be triggered due to the brightness of the sun."
  • "The pub needs to be better signposted because I drove past it twice and had to ask a local where on the high street it was."

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