"Peter Saund always helps any way he can, always going to extra lengths to make sure I'm 100% happy before I walk away."
"Nurse Chantelle and dentist Saund looked after me very well, job well done."
"Peter always takes his time and somehow makes the appointment as best it can be."
"Peter Saund is great with calming me down he is a talented dentist and puts u at ease."
"Such friendly staff who create a really calming atmosphere."
"Everyone at the surgery is friendly, professional and always provides an excellent service."
"Peter, my dentist is fab. He talks me through what’s needed, what’s going to happen and how long it’s going to take so I am fully informed about the procedure."
Cons:
"The dentist can be as late as they like - but we have to be there on time or can’t be 10 minutes late?"
"However, I have found that the reception staff can be a little terse and condescending."
"The poor girl who saw me today was on her first day but had not been given an induction, so was stressed and did a really bad job."
"Don't like this dentist surgery... my daughter was 3 years old and... it was painful to watch her... dramatic experience."
"Dentist lovely. But reception staff rubbish... changed time for visit without telling me which ended up with us missing appointment."
Treatment and Care
Pros:
"The crown is a perfect colour match to the rest of my teeth and very comfortable."
"Just got home from having my molar taken out, perfect service and treatment."
"Recently I had a crown fitted & he was very patient with me, explained everything & stopped frequently during treatment. The crown is a perfect fit."
"I was delighted when Peter offered to give me a composite filling there and then. 15 minutes later, I was back out with a fully restored smile on my face."
"Peter Saund carried out a caring and pain free tooth extraction prior to cancer radiotherapy treatment in hospital."
"The root canal was completely successful and it was now my turn to clean and bleach the tooth every morning and night for a few weeks."
"Had my wisdom tooth out today; it took less than ten minutes and was absolutely pain free!"
Cons:
"Now can't for in for another 6 weeks.... now been 2 years since last appointment as they cancelled in the beginning."
"Please be careful when you choose dentists for the first time, this place is not good, and you will be told off so badly why is your child teeth is so bad..."
"Really unprofessional. They can't keep hold of staff; I have seen 4 different Hygienists on my last 4 visits."
"I had booked an appointment with Smiles Studio for my crown tooth which had come off and was given an appointment after 2 weeks... the appointment has been cancelled."
Customer Service and Experience
Pros:
"Peter has been treating my parents for many years now and my parents no longer fear going to see the dentist."
"So a year ago my daughter had an accident shattering her 2 front adult teeth, Peter and Shannon have been with my daughter from the beginning helping her in every way possible."
"Compared to other dentists they are more affordable and adjust costs on a case by case review."
"Our family has been to The Smiles Studio for a few years now and the staff are always friendly."
"Balpreet Virk and the lovely dentist nurse they were so good so patient with all 3 of my girls and really explained and understood how anxious they were."
"I’ve been with The Smiles Studio for a number of years and always had a really positive experience."
"Their building is clean, tidy and wheelchair accessible."
Cons:
"I only recently joined this surgery and so glad I have. You get a very friendly and personal service."