Medina Quay Beefeater Reviews Summary

Value for Money

Pros:

• "£9.50 All you can eat breakfasts are great well worth the money."
• "Kids eat free too so it was great value for money too."
• "All great value for money."
• "Although it was all paid for through my company, it was very reasonably priced."
• "But the quality of the food is good and children eating for free makes it very good value for money."
• "It's an all-you-can-eat breakfast buffet. Great value for £10."
• "Very good value."

Cons:

• "Was very expensive for what we actually got."
• "For £14.00 the meal should be much better in my opinion."
• "Even at the discounted price it was barely worth it."
• "OK food, not especially cheap, around £8 to £15 for a main."
• "Food is ok but I really don't think it's very good value for the prices they charge and the quantity of food you get."
• "The price on the main menu is a little expensive for the amount you get."
• "Even the meal deal is miserable, offers some value, but all the good food is an extra charge, even the sauce."

Service

Pros:

• "We were served at a good speed and we were very well looked after by a member of staff called Bradley."
• "Her customer service was top class."
• "Polite, friendly staff."
• "Pleasant and friendly staff. One member of staff that stood out was a lovely and friendly young man with blonde hair (I believe his name was Ryan.)"
• "Amazing staff!!! Thanks to Anna and Daisy and specially the wonderful host Dave."
• "Very friendly and helpful service."
• "Staff were really friendly and attentive."

Cons:

• "An absolute nightmare from start to finish! Table booked for 3.30pm on a Sunday afternoon. Old food all over the floor."
• "Service could be more attentive."
• "Service is really poor, a group of us staying in the hotel and eating here every night, today has been the worst service, ignored by staff."
• "Very rude so called team leader who obviously doesn't care about the environment she is employed to work in."
• "The general manager Dave was unbelievably rude, and unhelpful."
• "Will not revisit."
• "Terrible service. It took an hour to get 2 dishes to our table and then another 10 minutes for more drinks."

Food Quality

Pros:

• "The food is always high quality and served quickly."
• "Food always hot and cooked to perfection."
• "The food was great, cooked perfectly and the time between courses was timed so well."
• "The food was the best I have had at a beefeater."
• "The food was absolutely delicious."
• "Food was great. Duck and chicken wings were the best we’ve tasted in the UK."
• "The food we ordered was very good, well cooked and presented, and had good flavour."

Cons:

• "Food nothing much to say other than it's just grilled meat and a few chips and a bit of salad."
• "The raw veg for the starters had obviously been sat out all day."
• "Food was delivered quite quickly however it was a let down considering the price of food."
• "Food is fantastic and waiter Simon is a brilliant welcoming and officiant member of ur staff."
• "Everything tasted like it had been sitting around for hours, maybe even the previous day, especially the 'roast potatoes'."
• "Meat was so overcooked it was like sludge not enjoyable."
• "Don’t bother, worse beefeater I’ve ever been too! My Fillet steak was and full of fat, Only got 8 chips and they were dry af."

Ambiance and Location

Pros:

• "The atmosphere was relaxed and friendly."
• "Great atmosphere in the restaurant."
• "The atmosphere was perfect."
• "Pleasant atmosphere."
• "The location is stunning."
• "Nice pub in a lovely setting with an outside seating area."
• "Very nice location next the water, worth a visit."

Cons:

• "The general manager Dave was unbelievably rude, and unhelpful."
• "One thoroughly disappointed group of people who won't be coming back to Medina Quay."
• "The place was mostly empty."
• "Environment okish quite cold, food, a disaster."
• "Run of the mill pub grub, seated to a table, even though the place was empty. No real atmosphere."
• "Lovely evening in Newport, sat in the garden with our dog (not allowed inside) sadly no segregation between smoker's and non smoker's."
• "She had given us a table in a corner next to the computer till - not wholesome & enjoyable place to dine."