Address: Joule Rd, Andover, SP10 3UX, United Kingdom
Phone: +441264321920
Rating: 3.5
based on 238 reviews.
Food Quality
Pros:
"Food was good."
"The food was amazing/faultless."
"Always very friendly service and good quality food."
"Had the best starter( wasn't mine, but my partners actually, but I claimed it) I ever ate in my life, which was poopin chicken bites."
"The food was great. Fresh, tasty and really nice."
"Very pleasantly surprised at how nice the food was at such reasonable prices."
"The food is delicious."
Cons:
"Dark and dingy."
"The chef needs sacking!! Might as well of gone to McDonald's it was that bad!!"
"The chips were overcooked and cold."
"Food was either cold, hard or had ingredients missing more than what we were told of."
"The quality of the food was awful my other half couldn't finish his burger because it was so dry."
"Food arrived Stone cold and the steaks were inedible - 80% of the food was left."
"Food is pretty bad, I got food poisoning!"
Service
Pros:
"The staff worked hard."
"Elaine and Andy have a fantastic team here, all very polite, a great pint and fantastic food."
"The young lady serving us was professional, welcoming and came across as a genuinely nice person."
"The staff were very friendly and polite my daughter was given a box of chocolates for her birthday which was very unusual from a restaurant."
"The bar staff and management were brilliant and I couldn't fault them at all."
"Staff were friendly."
"The staff were very nice and friendly as well."
Cons:
"Awful, would NOT recommend, queued 20 minutes to order food."
"The service at breakfast was appalling."
"Terrible service, management was rude, bar staff can't pull a pint."
"Service was appalling at the bar."
"Couldn't really care less when I complained."
"Really disappointing visit. Staff too busy chatting to serve."
"Poor table service. Finished our meal but empty plates were left on the table until the dessert came despite the waitress passing our table numerous times."
Cleanliness
Pros:
"Place was lovely and clean."
"The room was completely clean and comfortable."
"Table clean, cutlery clean."
"Good food, friendly service and it's always been clean and tidy when I've been there."
"Lovely food and chips where gorgeous and rack of ribs fantastic."
"All the staff were professional, courteous and helpful."
"The service was friendly."
Cons:
"The table was sticky cutlery dirty even the wall looked as if someone had daubed food on it."
"The floor in the eating area had bits and pieces of dropped food on it in places and the bar top was sticky in places."
"Flooded toilets and carpet, air conditioning moving the smell around the eating area, needs an overhaul."
"Our table hadn't been cleaned down all that well."
"Sweaty atmosphere, my poor children were dripping after playing in the soft play and all windows were closed on a warm spring day."
"Hygiene is not good. Tables left dirty and not wiped down for the next person to sit at."
"The place isn't what it used to be. Very dingy inside and the tables are so sticky couldn't even touch them."
Atmosphere
Pros:
"The atmosphere was good."
"Overall a great experience; would definitely come again! 😊👌"
"Relaxed atmosphere on Tuesday evening."
"Delicious in delivery and well worth the price."
"The hunters chicken was the best I have ever tasted it was cooked to perfection."
"The award winning Chicken and Mushroom Pies lived up to high expectations and the Caramel Apple Betty's didn't disappoint either."
"Nice small soft play area for younger kids."
Cons:
"The restaurant was unbelievably hot."
"I felt that it was noisy and found it hard to have a conversation at my normal voice level."
"But it was cold, like somebody was (understandably) saving on heating."
"It is what it is, cheap and cheerful."
"The entire place feels worn out and grubby. Tables not being cleared."
"Food was ok, could have been hotter, maybe leave it in the microwave longer next time!!!!!"
"The ladies toilets were horrendous and seems like they hadn't been cleaned in a long time."