The Copper Smokehouse Reviews Summary

Category: Barbecue restaurant

Address: 113-115 Bridge Rd, Oulton Broad, Lowestoft NR33 9JT, United Kingdom

Phone: +441502589843

Rating: 4.6
based on 118 reviews.

Food Quality

Pros:

  • "The food was nice except the burger I had was a bit dry."
  • "We came for Sunday lunch which was amazing! Incredible food, massive portions."
  • "Food was absolutely delicious and pretty much all gluten free."
  • "The corn on the cob and coleslaw which my husband let me have from his meal were really good."
  • "The food was delicious and she informed us everything from the menu was made fresh in the kitchen on the day."
  • "The food is always lovely, very generous on portions."
  • "The food was incredible and the staff were very friendly and welcoming."
  • "The bees and rib combo. The meat was very well smoked and the BBQ sauce was sweet and complementary."

Cons:

  • "The burger wasn’t to my taste, it wasn’t meaty enough."
  • "The burger buns was that stale my guess they passed their sell-by date."
  • "Ribs were chewy and doesn't fall off the bone, sausages are basically bangers and nothing special."
  • "Our burgers were dry and hard to eat."
  • "The beef brisket was worse than a Tesco’s precooked slab of beef."
  • "Everything was very garlicky and the brisket was tough which is not what would be expected."
  • "Disappointing, dry, and pretty bland for BBQ food."
  • "Unfortunately have to say it was very poor. I had the guinea fowl which itself had next to no flavour or seasoning."

Service

Pros:

  • "The staff were all lovely to us."
  • "Staff are really friendly, very clean restaurant overall & a pleasure to visit."
  • "Staff were excellent, noticeably attentive and the food came out very fast with a full restaurant."
  • "The staff were very friendly and welcoming. Paula was amazing, very friendly and knowledgeable."
  • "The staff were very nice and friendly."
  • "Terrific lunch enjoyed by our family. Great place, very friendly staff and service."
  • "Staff were lovely and welcoming, great selection of cocktails and spirits."
  • "Friendly welcoming staff and a lovely smart restaurant. Loved it."

Cons:

  • "Waited half an hour but no one came to take our order so we paid and left."
  • "Don't rely on take away service. I tried to use this service. To be told they were too busy to accommodate me."
  • "We were not asked the usual questions like was everything okay? Did you enjoy your meal?"
  • "Service was good and they accommodated our dogs. On relaying to staff that we did not enjoy them, they still charged us full price."
  • "The service was despicable starters quick and nice. Main slow and cold."
  • "Service was good as were the side dishes and deserts but the meat was not what you should expect in a smoke house."
  • "The service was pleasant and friendly but ruined by a loud waitress who feed a customers dog by crawling on the floor."
  • "Waited a bit for the food but it was so worth the wait."

Atmosphere

Pros:

  • "The outside area has a really chilled vibe and plenty of room on all the tables."
  • "Great place for something different."
  • "We had the sharing platter for 2, the bacon loin was exceptional as was the brisket."
  • "Stumbled on this restaurant as I was visiting Lowestoft on business.. the building is on the start of a row of stores and offers a nice outside seating area too."
  • "The building is on the start of a row of stores and offers a nice outside seating area too."
  • "A real little gem of a restaurant!"
  • "Currently down on Holiday to see relatives. Great service and friendly staff."
  • "The outside eating area is a lovely spot to enjoy your meal."

Cons:

  • "My only issue is that the tables are so close to each other, that when they are cleaning the other tables it made me feel a little uncomfortable."
  • "A member of staff shouting across the tables to other people whilst others were dining, wasn't very appropriate."
  • "The restaurant was clean…had very dim lighting, if you don’t mind that type of detail."
  • "Burger was not seasoned at all, chicken burger was all soggy on the bottom, the Burger buns was that stale."
  • "Nice looking little restaurant, felt cosy. Service was good, prices were slightly above average but the food was slightly under average."
  • "We ordered a steak each & my wife had to send hers back as it wasn’t cooked as she asked."
  • "Waited a while for the table to be cleared and to have our order to be taken."
  • "The place wasn’t very busy. We were greeted and seated promptly and ordered drinks fairly soon after."

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