Folly Farm Adventure Park and Zoo Reviews Summary

Animal Welfare and Enclosures

Pros:

• "The animals are varied and interesting and all seemed healthy, settled and looked after."
• "The zoo is brilliant, plenty to see with great enclosures."
• "The animals are happy and have plenty of space to live."
• "All the animals are well looked after."
• "The animals all look healthy and happy, with plenty of information on each animal present."
• "The animals are all looked after so well and have so much room to climb and walk around."
• "Such lovely animals and so well kept. So clean and healthy looking in a lovely environment."

Cons:

• "The poor penguins look miserable, most of them have pulled all their feathers out and the water looks filthy."
• "But seeing the animals left us feeling a little upset as we left."
• "Disappointing and the animals don’t look very happy."
• "Zoo seemed to be abandoned, no animals in most of the enclosures."
• "I'm not sure about farm yard, all the animals and not a person in sight anytime we were in. Anything could be happening."

Facilities and Accessibility

Pros:

• "Massive site, really clean with plenty of maps."
• "All the park has great accessibility with the pushchair."
• "The whole park itself is very well maintained... and everything in the park... are all very well priced."
• "The Farm is fully accessible for all, our 20 year old Son is wheelchair bound."
• "As a wheelchair user I found the park extremely accessible."
• "The whole site was very clean and well spaced out."
• "It is wheelchair and pushchair accessible."

Cons:

• "The land train around the piggery area is time limited and starts and closes earlier than the rest of the park."
• "4 stars only because there are no toilets on the far side of the zoo which is a bit of a pain when little kids need a wee!"
• "The outdoor areas with picnic tables would benefit from shelter - from sun and rain alike..."
• "One of the restaurants was closed and a long wait at the ones that were open."
• "The lost point is for the lack of smoking control on rides and in the park."

Value for Money

Pros:

• "Free parking."
• "Very reasonably priced and could at the time also use Tesco Club-card points towards the cost."
• "You can revisit within 7 days which makes it great value for money overall."
• "The food venues on site are sensibly priced and decent quality."
• "Vintage fair is good value and I like the system of being able to purchase token's if you only want to try the odd ride but wristbands for the kids."
• "It's really well priced to get in and the food and drink is reasonably priced."
• "Really well priced especially if you purchase on line before arrival."

Cons:

• "BE AWARE - The wrist bands they offer you, DO NOT include the go karts or the diggers."
• "Our charge for the day was £111.95 + £40 in tokens as the wrist bands on sale at £12.95 did not cover the rides our boys wanted to go on."
• "It is very expensive and they don’t make clear the free return visit is for the farm only and does not include there fairground."
• "Expensive as adults and children pay in, the 2 kids went on the diggers and cars and used up 18 of 20 tokens we had bought just on 2 rides."
• "£45 for 3 kids to have fun on top of £20 each to get into the park."
• "Not a cheap day out, but not that expensive when you remember they have animals to feed and care for, staff wages."
• "Good as one off but quite expensive."

Staff and Service

Pros:

• "The staff were great and helpful."
• "Staff were lovely people."
• "Staff are very friendly, the animals are all well looked after and the place is always clean."
• "Lots of helpful friendly staff and the place is well organised."
• "All the staff were super friendly and helpful and a massive thank you to the penguin keeper Natasha she was amazing."
• "Staff are always friendly and helpful and are always happy to answer any questions that you or the little ones may have."

Cons:

• "I do hope they get some staff with personalities because there was a distinct lack of as well as smiles."
• "The female staff member on the indoor carousel at around 2ish does not know how to handle and sweet slightly autistic child."
• "Some people should not be around children." (In reference to a staff interaction)