The Angel Hotel Reviews Summary

Value

Pros:

• "Cheap for the area."
• "Right in the centre of the village. Great value."
• "Great prices, comfy rooms, great food and drinks and really made to feel welcome."
• "Price was also very reasonable for such a nice hotel."
• "For £69 a night, it's very good value."
• "Outstanding meals good value for money."
• "Rooms good value for money, clean and well equipped."

Cons:

• "However I thought the breakfast was pricy, £17 for a full English."
• "We had dinner which was very good although in my humble opinion a bit over priced."
• "Food is way over priced & beware hidden charges."
• "I had to pay an extra few quid for vegetables, which pushed the dish price over £17."
• "The food was overpriced."
• "A couple of sandwiches with a pint and a coffee came in a whopping £32.90."
• "I did feel that it was a bit expensive, however."

Service

Pros:

• "Good friendly staff."
• "Lovely staff, great to see a place investing in young people who were polite & fun as well as efficient & professional in their job."
• "Service was good for a lunchtime."
• "Customer service was also spot on."
• "The staff were friendly, helpful and efficient."
• "Our waitress Franchesca was brilliant, so helpful and friendly."
• "Service was friendly and attentive."

Cons:

• "I was in the cubicle for no more than 2 minutes before a member of staff... Started banging on the door shouting 'to get out'."
• "We received zero service, waitress never spoke to us once."
• "Service is hopeless."
• "We didn't feel welcome."
• "Every member of staff needs to go on a customer service course, sooner rather than later, their current excuse for customer service is atrocious."
• "Great food, sadly let down by cold, grumpy service."
• "The service was abysmal."

Food Quality

Pros:

• "The Sunday roast dinner was the best roast we ever had."
• "Absolutely lovely lamb shank. Hot, warmed plates, lovely red wine sauce, freshly cooked vegetables. Excellent portion size."
• "The fish and chips were some of the best I have tasted."
• "Food was amazing."
• "Lovely food, reasonable prices."
• "Dinner was delicious and nothing was too much trouble for Imogen, our waitress."
• "The grilled mushrooms that came in the veg dish were probably the best I've ever had."

Cons:

• "I got the red snapper which was a bit over cooked and dry and I found a few bones within it."
• "Main course wasn't up to scratch."
• "The plaice was cooked to mush - looked like baby food."
• "The Scones were very dry & heavy - maybe that's normal for this area but not to our taste."
• "Burger buns burnt. The burger itself nice, Chicken burger over spiced."
• "Waited over an hour for an overcooked pie, undercooked vegetables, and instant mashed potatoes."
• "Food was not as great as expected."

Accommodation

Pros:

• "The bed was very comfy and tea coffee making facilities."
• "The rooms were well equipped and comfortable."
• "Our Room (1), was beautiful."
• "Room was spacious, huge bed and very clean, with a great view of the square."
• "The room was very clean and had everything one could wish for, and it was spruced up every day so when we returned it was like new."
• "The room was very characteristic, and had everything you could need."
• "Clean & tidy rooms with decent shower, tea & coffee facilities in the room."

Cons:

• "Room wasn't up to expectations, booked deluxe double, but it was anything but, showeroom smelt of sewage, very uncomfortable bed."
• "They don't have changing room for the little one and couldn't offer me an alternative place."
• "My room... smelt damp and had limited internet."
• "The room was tired with no bath."
• "Booked a room because it was dog friendly, was put in a small back room no 5 that was just above the kitchen and could hear everything."
• "We were taken to a room in the Pub that was dated."
• "When we arrived my son was shown to a damp room, that stunk."