The New Inn Hotel Reviews Summary

Service

Pros:

• "We get a great service from all staff and although we are regulars this service never defaults."
• "Staff very friendly and helpful."
• "The staff are so polite I felt like a VIP."
• "Staff were friendly and there when you needed them."
• "The staff were extremely helpful and very friendly."
• "Staff were lovely and very accommodating."
• "Fantastic staff with quality polite service."

Cons:

• "The manager... instructed my money be given back and I leave!"
• "Ginger Ninja behind bar was rude as hell."
• "Unfortunately the attitude of the staff is a little dismissive."
• "I did ask to speak to a manager but when approached the desk staff were completely disinterested."
• "When I asked one of the bar staff if I could swap it- all hell broke loose."
• "Poor service and rude."
• "The Manager of the New Inn was rude, condescending and fined me £40 for being sick outside the pub!!"

Rooms

Pros:

• "Room 24 was warm, clean, with a bath, which was a welcome sight after our wet 12 mile walk."
• "The room was surprisingly nice, as was the shower."
• "Lovely old building, quite quirky, with wonky floors and not-square window frames."
• "The room I had was very comfortable, & good shower."
• "Rooms clean and tidy if a little on the small side."
• "The room where we stayed albeit a little tired was clean and well appointed."
• "Rooms were clean and very comfortable."

Cons:

• "It had paint peeling off the walls and paper hanging off the ceiling."
• "Room smelt of damp and mould, bathroom was of a unsatisfactory standard."
• "The room was small and desperately needed a proper clean."
• "Room smelt of damp."
• "My room was in a poor condition, had visible damp and was really dirty."
• "The room was absolutely disgusting."
• "The room smells a bit damp and moldy."

Food

Pros:

• "Restaurant small but dinner and breakfast both well cooked and good quality. Signature dishes very good."
• "The Sunday roast chicken and the presentation was superb with the chicken sliced evenly with an assortment of vegetables and a Yorkshire pudding."
• "Amazing roast! Can’t fault it."
• "The food is really lovely and very reasonably priced, lots of choice."
• "The sage & pumpkin ravioli was divine."
• "The food at the restaurant is finger-licking good!"
• "The breakfast menu was extensive and quality and quantity of food second to none."