Carpets 2 Go Reviews Summary

Customer Service

Pros:

• "Right from our first visit to the store, we had great customer service."
• "Wonderful service from the gentleman in the shop from start to finish."
• "Very pleased with the customer service received - the carpet measurers and fitters were very professional and pleasant."
• "The customer service is exceptional (Hanif and Abdul) and the fitter we dealt with (Hamza) was fantastic and did a great job."
• "Really friendly welcome when I entered the store. No hard sell but explained the different carpets to myself and my wife."
• "The guys at Carpets2go are brilliant. Fantastic personal service from everyone in store and fast efficient fitters who are really skilled."
• "Nigel and the rest of the team are fantastic! Excellent customer service and great prices."

Cons:

• There were no negative comments provided in the reviews.

Quality and Craftsmanship

Pros:

• "I was thoroughly impressed with the quality and craftsmanship of their carpets, as they showcased durability, vibrant colors, and excellent attention to detail."
• "Quality carpets at excellent prices !, from the first time i visited this store, the staff were friendly and honest with what the best suited carpets would be for my new house."
• "Just had stairs carpeted and hallway laminated. Excellent quality products at good price."
• "The carpet was ready when promised, delivered on time and installed with great care. It looks fantastic and is high quality."
• "They are very professional, good quality of products for everyone's budget."
• "Carpet beautiful !"
• "The quality of their fitting and carpet was absolutely great and I am very very happy to find these company."

Cons:

• There were no negative comments provided in the reviews.

Professionalism and Efficiency

Pros:

• "The installers were also very polite and professional and their work was neat and clean."
• "Absolutely fantastic service from a family owned business that knows how to provide a 5 star service at a reasonable affordable price."
• "The staff are polite & during the fitting service respectful of your property & always clean up after themselves."
• "Fitters came on time and did a great job."
• "Their professionalism, courtesy, and willingness to go the extra mile truly set them apart."
• "Professional job done -excellent prices on supply and fitting, no mess and left spotless after work finished - very friendly and will use again."
• "Fitters were very polite, courteous and did the job very professionally."

Cons:

• There were no negative comments provided in the reviews.