Bristol Beauty Zone Reviews Summary

Customer Service

Pros:

• "The service always come with a smile no matter what kind of day it is and the price is very reasonable considering how good of a job they do!"
• "The lady was really nice polite and friendly went above and beyond."
• "All the staff are friendly & welcoming."
• "Recently had my eyebrows threaded. Staff very friendly and experienced received a nice welcome and made me feel comfortable."
• "The staff here are incredible, super friendly and ensure that you have perfect brows before you leave."
• "all the staff are very friendly and professional."
• "Brilliant waxing experience today and Parminder was so pleasant, friendly and professional."

Cons:

• "Whilst chatting in her own language to her colleague, very very rude customer service."
• "Very disappointing and would not recommend."
• "Woman very abrupt & totally lacked empathy."
• "Honestly, the atmosphere and attitude was a 0."
• "No atmosphere no welcome really unfriendly place the massage was £20 and was 15 minutes she took me to a freezing cold room no door banging and chatting going on around us."
• "Just entered the salon this morning to enquire about facial services and was greeted with a couple of rude answers."
• "Possibly the worst salon I have ever been to. Avoid at all costs."

Quality of Waxing and Threading Services

Pros:

• "Sakina was so quick and precise with the waxing,(you can tell she has had 10 years expierience) so I felt minimal pain."
• "The process was quick and painless, the salon was very clean."
• "They are incredibly experienced and the wax was way less painful than i had imagined it to be."
• "Ever since I started coming here to get my eyebrows done, I haven't gone anywhere else as they always do a really fantastic job."
• "I’ve had full leg wax and Hollywood wax from the lovely ladies here."
• "Had an amazing Hollywood wax and eyebrow thread and tint."
• "The most efficient and professional experience I’ve ever had. I had a half leg wax and upper lip in under 15 minutes!"

Cons:

• "Avoid at all costs! Didn't get asked how i like my eyebrows, the lady who waxed my brows was very rough. Incredibly unsanitary!"
• "it was not a neat job and I have multiple bruises around my eyebrows."
• "She let wax dropped all over my face. I had to finish myself with tweezers as she quickly move to another client."
• "Got eyelash extensions, a week later they started coming out so I emailed about getting it fixed... the infill is now coming out as she didn’t remove the lashes that were unsticking."
• "AVOID AVOID AVOID, Went in to get my eyebrows waxed, once the lady got started on my eyebrows using the wax, she then goes to get the scissors to cut the top once finished with the scissors she then goes to get the thread and proceeds to start threading my eyebrows."
• "Would rate 0 if I could. Had my eyebrows threaded last week and I have never been this disappointed with the outcome ever."
• "DO NOT GET YOUR EYELASHES DONE HERE, WOMAN HAS NO CLUE ON HOW TO ACTUALLY DO THEM."

Salon Atmosphere and Cleanliness

Pros:

• "The shop was nice, clean and hygienic."
• "In keeping with Covid regulations my temperature was taken upon entry, everyone was wearing their face mask and surfaces and utensils were cleaned."
• "I felt very welcome and there is a lovely atmosphere in the shop!"
• "The owners were extremely friendly."
• "I always come here to get my brows threaded and tinted and I love it!"
• "Always a fantastic service and treatment received here, Excellent location and well priced."
• "Would highly recommend Bristol Beauty Zone for all of your beauty needs!"

Cons:

• "Went in for a wax treatment, bikini and face. Zero atmosphere when you walk in."
• "Venue could also do with some sprucing up as there was only a curtain separating the room from the outside."
• "It's a pretty busy venue. However, I want to proceed the back&neck massage was told they already fully booked."
• "I'm on the table with my legs wide open facing the thin curtain which separates me from the outside isn't really good and put me on edge slightly."
• "Rooms only have a curtain for privacy."
• "Didn't really like my experience here, came as had good reviews but after my experience I'm really not sure why."
• "The most pointless massage buy the worst place you can ever imagine."