McDonald's Reviews Summary

Staff and Service

Pros:

• "The staff were lovely and we even got offered a balloon and crown for our little one."
• "tracey was so kind and polite as she interacted with us and helped so much."

Cons:

• "Orders often wrong so check your screen very carefully on the drive through."
• "Really slow at serving and when finally served food was warm and missing items."

Food Quality

Pros:

• "food and drinks were good and well prepared and looked good."
• "This McDonald's was brilliant, the food was fresh and hot."

Cons:

• "consistently poor portions on fries."
• "Food was barely warm."

Efficiency and Wait Times

Pros:

• "We came here early in the morning so we were served quickly."
• "Went with grandchildren for a drive thru, but the que was massive, so we decided to dine in. It was very packed but managed to get a table. Food came very quickly and was hot."

Cons:

• "Every time I order a delivery they always miss items off this time 3 ice creams on an order."
• "Waited an eternity as per the last few visits, and the food was stone cold."

Cleanliness and Facilities

Pros:

• "Very clean and tidy. There are ordering kiosks, with plenty of seating inside and outside. Toilets are also very clean."

Cons:

• "The McFlurry machine is always out of order."

Overall Experience

Pros:

• "When I travel here again, I would definitely use this branch of McDonald's again."

Cons:

• "Tried this place again after poor experience 1/5/22. Unfortunately things have got worse."
• "Unbelievably slow. I grew a beard waiting for the drive through to move through three cars."