Dexters Battersea Estate Agents Reviews Summary

Customer Service

Pros:

• "Vicky at Dexters has been outstanding from the very beginning to the very end! Her customer service is second to none!"
• "Zendeca has made the end of the tenancy process so incredibly smooth and stress-free."
• "We’d had a bad experience with a previous estate agents but have only positive things to say about Dexters."
• "I wouldn't hesitate to recommend Zen and the team at Dexters Battersea to anyone seeking/listing a rental property in the area."

Cons:

• "Truly awful experience. Good service until we moved in and then quite possibly the worst property management team I have ever dealt with."
• "After taking the holding deposit - which I believe means it shouldn’t be advertised anymore - they couldn’t reach me for a week or due to me dealing with a family emergency and actually offered the property to a friend of mine who was also looking to move."

Property Management

Pros:

• "Our property is managed by Dexter property management. Tia (manager) in particular has been a fantastic help sorting any problems that we have had very promptly and is always very friendly on the phone."
• "Their property management is absolutely the best in London (I should know we went through 3 until we settled with Dexters)"
• "Dexters have been managing our property for a number years and we've always been happy with their property management service."

Cons:

• "Rectifying any issue from a broken boiler to damp ceilings took months to resolve. Any email that I sent had to be chased up with numerous phone calls before anything ever happened."

Experience with Agents

Pros:

• "I had a great experience with the team at Dexters Battersea and in particular with Zendeca Sinclair, who was an absolute pleasure to deal with."
• "Vicky & Kirsty have gone above and beyond with their support and effort securing our dream house."
• "Jesse and Vicky were super helpful finding us a house and making sure the contract was signed swiftly."
• "Zen made our move absolutely fabulous. She was helpful at every stage and was very patient with us as the best of times!"

Cons:

• "Edward then took the holding deposit without me officially making the offer (possibly illegal?)"
• "Service was reasonable but not excellent. Had some confusion knowing exactly who I should be talking to and when."