TGI Fridays - Trinity Leeds Reviews Summary

Service

Pros:

• "Our server called Tia was most attentive and we never felt pressured to vacate our table after the meal."
• "Visited a few days ago and the service was top quality, food amazing and staff are always smiling/laughing and enjoying what they do for customers."
• "The staff all had masks on and were brilliant."
• "Service was awesome the young lady called Gemma looked after us really well made me feel so comfy and she even went and got me a piece of cake to take home."
• "The girl serving was lovely and kept us topped up with drinks."
• "Service was brilliant, our waitress was very friendly and easy to talk to."
• "The staff are so welcoming and helpful."

Cons:

• "Skanks and racists masquerading as ‘customer service staff’."
• "The main waitress was not rude but not exactly pleasant (she didn't seem to care much about the service she was giving)."
• "Truly awful service and medicre food. Our waiter got our order wrong twice."
• "Hardly anyone in there but the service was so slow, our drinks didn’t come for 25 minutes."
• "Please do something with the waitress Alicia because her service is beyond awful."
• "Incredibly slow service today even though there were plenty of staff and the venue was not at all busy."
• "Waited over an hour for food, with no apologies or explanation - looked like all tables were taking that long."

Food Quality

Pros:

• "Meal was lovely in the end and cocktails are amazing."
• "The food was delicious, getting seated was fast and efficient."
• "An absolute dream of a restaurant. They serve a plethora of delicious drinks and cocktails along with food that has care put into it."
• "The food and drinks were all great."
• "Absolutely bangin food."
• "I chose the full rack of ribs which was absolutely tender and it all fell off the bone."
• "Food was absolutely amazing."

Cons:

• "Really not a great meal for £50+ due to dairy allergy menu very very limited."
• "If you want overpriced food that tastes like it has been microwaved at a Wetherspoons, this is the place for you!"
• "The portion of chips was miniscule, and the tiny side of coleslaw was served in a tiny ketchup bowl about 3cm diameter."
• "The slaw was dire I think the veg in general either isn't overly fresh or isn't stored very well."
• "Dark place with dirty tables."
• "The chips were stale and overcooked but we kindly got fresh ones, side lettuce was brown and soggy!"
• "Food was bland and not hot... Cocktails had absolutely no alcohol in them."

Atmosphere & Decor

Pros:

• "You're made to feel welcome and relaxed."
• "Brilliant experience in TGI Fridays."
• "They have their social distancing policies down perfectly felt safe and secure."
• "It's a big place inside and very very comfy with decent spacings between the tables."
• "Atmosphere and decor is splendid, resembling a vintage American style."
• "The atmosphere was really nice, well decorated."
• "A well designed space with a good view into the kitchen; always nice to see your food prepared."

Cons:

• "Didn't get chance to experience TGI Fridays as we were turned away at the door as we had a pram...literally was told at the door there's no room for prams in here."
• "Dark place with dirty tables."
• "The restaurant looked dark and dismal, the place was empty."
• "It was ridiculously warm inside and it didn't appear that the air conditioning was on."
• "The whole restaurant was freezing! I had to keep my coat on and i saw a few others doing the same so didn't think it was worth moving tables!"
• "The air con made it a very chilly dining experience."
• "Atmosphere just seemed a little stale."