Address: The Sands, Promenade, Blackpool FY1 4TQ, United Kingdom
Phone: +441253625262
Rating: 3.8
based on 241 reviews.
Service
Pros:
"The staff were so good with autism and sat us somewhere quieter and came over with the friendliest smiles."
"The waitress couldn't have been more apologetic."
"The staff promptly showed us to our seats and Lauren was knowledgeable as she explained the dishes and took our order."
"The staff were polite and the food was lovely."
"Full marks to the brilliant waitress who took our huge party of adults and children in her stride."
"Didn't get the name of our server but she was lovely very welcoming."
"Our waitress was Anabella, who was lovely, bubbly and attentative, nothing was too much trouble."
Cons:
"Then we waited for one hour with no news on our food at all."
"Difficult to attract the waitress attention to order more drinks."
"It looks like a fight between staff was about to happen as all we heard was shouting swearing staff squaring up to each other."
"Staff acted like they didn't give a damn."
"The young lady waitress wasn't the best at all, i think she's in the wrong job, she seemed very unhappy."
"Service very slow using the excuse that they are busy, but half the restaurant was empty."
"If you want a nice family friendly atmosphere don't come to this place."
Food Quality
Pros:
"The burger was slight pink inside however piping hot, juicy and full of flavour."
"The food was delicious, especially the burgers."
"The food was absolutely divine and I wish burgers were this good everywhere!!"
"Food very good, chilli bowl, just the right size with tortillas and salad, kids meals good proportions and hot."
"The burgers were AMAZING, the kids meal was fantastic and the fries were delicious."
"The steak was perfectly cooked and everything else was equally delicious, with very generous portion sizes."
"The food was as fast as you'd expect for freshly cooked food. Pipping hot and extremely tasty."
Cons:
"Worst Mac & Cheese EVER!! It came out in a small dish which didn't reflect the price & it was full of oil!"
"The burger itself was cheap quality meat, something you would expect from a cheap lidl burger not a diner."
"The wine was horrific like pure vinegar."
"The meat was hard and the smell was awful."
"Food arrived & it was stone cold!"
"The burgers are a good size and cooked well but are tasteless."
"Burgers are genuinely disgusting, they taste great... But they have hard bits of gristle in them that makes for a very unpleasant texture when eating."
Atmosphere & Cleanliness
Pros:
"The atmosphere was very relaxed and inviting."
"Lovely environment loved the wild west theme."
"The Wild West Diner was awesome, even opened up the unused door for us to get the wheelchair in."
"Great music and a really good atmosphere."
"Very pleasantly surprised by this place - wandering round Blackpool looking for somewhere to eat & the smell of grilled meat enticed us in."
"What a great little place, nicely presented, clean, staff helpful and polite, food very good quality."
"Lovely restaurant."
Cons:
"The bathroom facilities are a massive let down and need some major attention."
"Disability access does seem to be lacking however."
"The main dishes (chicken and beef)is kinda overcooked and dry."
"However, chef shouting in the kitchen? 0/10."
"My burger meal was rare horrible flies in the salad."
"Cold plate = cold food. Egg yolk was hard, bacon was steamed not fried and couldn't cut the mushroom cos it was like rubber!"