Bonners & Babingtons Marlow Reviews Summary

Professionalism and Knowledge

Pros:

• "I was impressed with his knowledge and professionalism."
• "They provided a professional, knowledgeable and friendly service."
• "The whole team have been extremely pro-active, knowledgeable, supportive and very approachable."
• "Very professional and helpful and made the whole selling process a lot easier for us."
• "I have known Robbie Hearn from the Marlow branch for a long time and he is always very professional & helpful."
• "From meeting Mark at the outset, I was impressed with his knowledge and professionalism."
• "Their whole team have been extremely pro-active, knowledgeable, supportive and very approachable."
• "A huge thank you to them and all the team. I would thoroughly recommend using this Estate Agents."

Cons:

• "Unreliable and unprofessional. Very unhappy with their services."
• "They promise the earth & deliver the bare minimum until prompted, they're slow and laughably unprofessional."
• "No top rating from me. 1 star is too high."
• "Called in to view Simmons way and spoke to Brian Lane...not one as rude and unprofessional as Brian."
• "I personally dislike this Estate Agent."
• "I find them rude and unhelpful."
• "We asked to be removed from an 'exclusive seller' contract due to their general incompetence."
• "Terrible attitude and we will be careful to stay away from this business for the next future."

Communication and Responsiveness

Pros:

• "Excellent communication throughout, professional and with a personal touch."
• "Such a professional bunch of people...their communication was astounding."
• "The process was handled excellently throughout and Mark always communicated promptly."
• "An agent Chloe went above and beyond...I really appreciate the professionalism and communication."
• "Their communication and genuine care for their clients are standout features."
• "Brian and the whole office were always available to contact and very quick to respond."
• "We were confident from the start that we were leaving our property to be marketed by extremely experienced hands."
• "Gill never gave up hope and supported us all the way to completion."

Cons:

• "Things then seemed to go into limbo for many weeks while the solicitors did their stuff."
• "I'm not sure there's much real difference between agents when it comes to marketing a property."
• "No call or text back from them either."
• "I have never received a phone call."
• "They removed me from receiving emails without an explanation."
• "I personally would prefer to try another Estate Agent."
• "They had clearly learnt the history of the property, able to answer questions well."
• "I wrote this agency about a house from their contact form."

Professionalism and Support

Pros:

• "They took the time to listen to what we wanted, and to our buyer's needs."
• "The team at B&B Marlow have been great, they have done everything you could ask of a letting agent."
• "Bonners & Babington are fantastic, first rate real estate agents."
• "I can’t speak highly enough about them."
• "Bonners and Babingtons let a house for me recently. I dealt with Romilly who was helpful and efficient."
• "They made the whole process very simple and took care of everything and then went that extra mile."
• "Clare was superb in handling all my requests and dealing with Letting Agents."
• "We bought from B+B Marlow in June 21, all of the team are extremely professional and accommodating."

Cons:

• "We asked to be removed from an 'exclusive seller' contract due to their general incompetence."
• "My sister is dealing with this Estate Agent and as I'm one of the Executor's all I asked was to be notified."
• "No top rating from me. 1 star is too high."
• "They promise the earth & deliver the bare minimum until prompted, they're slow and laughably unprofessional."
• "I personally dislike this Estate Agent."
• "I find them rude and unhelpful."
• "Plus they were informed that we did NOT want a 'For Sale' sign."
• "We did have a great experience with Bonners & Babingtons Marlow."