Treatz Sparkhill Reviews Summary

Staff Service

Pros:

• "5 stars ⭐️ for Hannah the service and assisting staff. She was veryyyy kind."
• "His name was Zaf and not only did he serve us but was also the only one making the desserts and drinks."
• "Hannah did a great job at serving our food as quickly as possible. She was really kind."
• "Visited first time this place and tried cookie dough, staff member “ZAF” was very friendly and attentive."
• "Great service by the staff. The food came quickly and it was amazing."
• "Served by Mahmood the legend with served us and got us our desserts really quick."
• "Had a great experience at Treatz. Warmly welcomed and served by amazing staff service."
• "Visited treatz a couple of times now and the desserts are very good. Huge variety and everything we tried was nice."

Cons:

• "Shocking customer service, the lady who sat us down was rude and didn’t have any manners at all."
• "When we asked they said they don’t have any sparkles. Im very disappointed with their service."
• "The portions are very small for the price but my biggest bone I had was they wanted payment upfront."
• "Desserts were standard. Brookie was probably the best. Cookie dough wasn't very nice and was quite small and thin."
• "Had the ferrero rocher cheesecake. It was terrible. Probably the worst cheesecake I've ever had, anywhere."
• "The ice-cream was of poor quality and we thats us adults and children did not like it."
• "The kids loved the shakes. But a little too pricey for a return visit (£18 for two choc treatz combo)."
• "I was extremely disappointed! We visited here I ordered a peanut butter stack was told they don't have any."

Food Quality and Variety

Pros:

• "Ordered a Strawberry Villa Waffle which was very yummy."
• "Thank you for the delicious waffle and excellent americano."
• "The food was to die for .. the star today was the American pancakes biscoff."
• "Spacious nice place with modern decorations and relaxing atmosphere. We only went there for ice cream and it was amazing."
• "The waffles and the cookie dough were excellent and the bubblegum ice cream will turn your tongue and lips blue!"
• "Loved the decor and the food was exquisite."
• "Really good customer service, plenty of seating and nice relaxing atmosphere with family and friends."
• "Extensive choice of desserts at competitive prices. Ample seating."

Cons:

• "One thing which needs to be improved is cookie dough cooking temperature, it was well cooked from outside but very soft from inside."
• "I would not recommend this place, I thought I would take my nephews out for a treat and once we got there alot of the desserts we wanted were out of stock."
• "Had the ferrero rocher cheesecake. It was terrible. Probably the worst cheesecake I've ever had, anywhere."
• "The ice-cream was of poor quality and we thats us adults and children did not like it."
• "I was extremely disappointed! We visited here I ordered a peanut butter stack was told they don't have any."
• "We went late on a Sunday evening so had a wide choice of seating. The desserts arrived quickly."
• "We ordered the chocolate cake and Oreo cake- the description and price indicates they are luxury gourmet cakes- the Oreo cake cost around 6.5 and the portion was tiny!!!!"
• "Not impressed. Went today with a group of 15 people. The desserts came 1 at a time very slowly and the waffles were all cold."