Address: Bradford Rd, Keighley, BD21 4BB, United Kingdom
Phone: +441535610611
Rating: 4.2
based on 392 reviews.
Staff Service
Pros:
"Exceptionally great staff! I was alone with my newborn for dinner as I'd been cancelled on."
"Friendly staff who had a smile on their face and happy to help with any questions we had."
"The service was spot on, lots of interaction, service checks done and generally nice vibes."
"Me and family went for dinner today brilliant staff, even though was busy Sunday lad serving cavery was brilliant really cheerful and friendly with all customers engaged everyone even with being so busy."
"The guy who dished up our meat was very polite and pleasant, asked us how we was and about our day etc."
"Staff are very friendly, professional, their customer service is superb, nothing too much trouble."
"The staff were friendly and helpful. The table and area was clear and clean. There was plenty of choice for a vegetarian. The food was great."
Cons:
"Absolutely terrible lack of telephone service when trying to book a table."
"Service was okay but some waiters were inexperienced or not quite up to usual standard and my food took almost 25 minutes to arrive on a semi busy lunch shift."
"Busy place especially Sundays but managed and run very well by the team. Girl working behind the bar closest to the main entrance was very rude and slamming glasses and bottles about."
"That Izzy is so rude, not only did she verbally abuse an autistic person she then went on to belittle them in front of her family."
"The waiter kept saying 'you what' when he couldn't hear us."
"Waited a long time for food/drinks order to be taken at the table, then when we asked for the bill, we waited a long time to i asked the same waitress three times for the bill, service not brilliant."
"Unfortunately the woman serving us was not interested in any light conversation."
Food Quality
Pros:
"The food was great, service superb and the whole experience could not have been any better in my opinion."
"The meat was tasty and cooked to perfection, now offering 5 choices of meat."
"The food is great - carvery and menu items!"
"Generous portions. Food tasty."
"The rest of the carvery was piping hot and very tasty, my husband said the roast potatoes were amazing."
"Absolutely beautiful Sunday dinners here."
"The food was amazing as always but there wasn't much for my son who is autistic and we was only allowed one Yorkshire pudding and 2 small bits of meat as all he will eat is the Yorkshire puddings me and his dad had to give him ours."
Cons:
"The turkey looked dryer than trill paper."
"The portion of meats was very small."
"The presentation of the food was poor to say the least."
"Pigs in blankets missing again. And the yorkshires you could not cut thru were that rubbery."
"The vegetables were dry and burnt. Most to be fair we’re just slop. Roast potatoes were actually that burnt they were black."
"Yorkshires rubbery! Beef very chewy! Gammon fatty and salty!"
"The majority of the beef I had was fat not meat!"
Value for Money
Pros:
"Nice and clean. Good value for money."
"Extremely impressed for the bargain price of £7.50!"
"Still excellent value for money, would recommend a visit, and will definitely be back☺."
"Only cost us £40ish for three people (two large plates) including drinks, very good value for money."
"£19.95 for 3 breakfasts and 2 bottomless coffees, I don't know how they're turning a profit, but my wallet is happy."
"Very good value for money Buffet with Carvery a typical Toby Inn."
"Went in for the carvery 6pm Saturday for £8.49, nice meal, could do more different vegetables but i enjoyed my meal no complaints."
Cons:
"We were charged £11.79 for the Carvery. We were not told they were charging Sunday prices before we ordered. Very disappointed don't think we'll be coming back."
"Thought it was expensive with it being a bank holiday."
"Not worth what we paid always more on a Sunday not good and why."
"For £14 I think it's a little overpriced for the quality of the food."
"Went back after a long while, no better. Carvery very poor value for money, only got a small amount of very thinly-cut meat."
"The only thing I would give a negative remark too is the refillable soft drinks price."
"My god the money they are defo making not good value for what you pay no way."