The Old Castle Reviews Summary

Food Quality

Pros:

• "Great food at very good prices."
• "The food was great and it was very well priced as well."
• "Very tasty food and huge portions."
• "The food was amazing and drinks was very refreshing."
• "Lovely food - Sunday lunches did not disappoint!"
• "The roast beef dinner was very good & my partner thoroughly enjoyed her fish pie."
• "The food was delicious and loads of it."

Cons:

• "Its not somewhere I would go to again."
• "Food was lack-luster and didnt live up to the price."
• "No beef as stated on the ploughman's scotch egg was grey."
• "Then the food 😟... The food came, luke warm, the meat was tough and tasted cheap."
• "The beef/potatoes/veg/Yorkshire pudding are all frozen products."
• "The bottom of the pie was burnt, the chips tasted like reformed frozen chips and the mash tasted like Billy Mash."
• "Unfortunately the food was disappointing in taste (soup was too salty, the burgers didn’t have much flavour), and the coffees were watery/ not very strong."

Service

Pros:

• "Staff were polite and hard working."
• "The staff were very helpful and friendly."
• "Friendly and efficient service throughout."
• "Staff were very friendly and helpful, felt very welcome even just walking in without a booking."
• "Great service nice efficient and friendly servers."
• "Staff very nice and service was great we will be returning next time we visit 👍👍👍"
• "The staff were super friendly and helpful."

Cons:

• "having witnessed a barman wiping his very sweaty head several times during service without wiping, gelling or washing his hands!"
• "It then took another 5 minutes at least for my order to be taken for said drink."
• "Drinks ordered we were asked twice in the next 30 seconds if we were ready to order, despite having no menus!"
• "But unfortunately we heard other servers making horrendous comments about their employees."
• "Disgraceful behaviour by a so called manager... DO NOT USE HERE !!!"
• "Service was a little slow but they were very busy."
• "Never had a chance to eat since the six of us were told to vacate our table for a larger party of eight."

Ambiance

Pros:

• "Local beer was great from Hobsons brewery. Great pint on a hot afternoon."
• "A real pick me up in these difficult covid times."
• "The rear garden is a fantastic spot."
• "A lovely cosy old pub, but it's the staff who really make the visit special."
• "The quaint looking pub from the front is deceptive. Walk through the door and the interior is lovely, clean and modern."
• "Lovely pub, beautiful facade with all the hanging baskets which continued out on to the garden terrace out the back."
• "We spent a lovely time in the conservatory beside a burning log stove."